Search Results for "customer support"
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Showing 84 open source projects for "customer support"
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Rocket.Chat Community Version
The Leading Open Source Communication Hub | Community Version
Own your Communication with the all-in-one platform made for customer support and team collaboration. Lead with the open-source power: data security and flexibility at your hands. *NOTE: This is our Community Version product page. To know more about all of the possibilities within Rocket.Chat, check our Enterprise product page https://sourceforge.net/software/product/Rocket.Chat/ Rocket.Chat is a reliable communication platform for high-private team chatting and collaboration. ... -
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Avaya CDR Capturing Tool
Captures Avaya CDR over TCP/IP and SFTP Connections
The software captures Avaya CDR over TCP/IP and SFTP connections, it saves the data in local files and import them to databases such as MySQL and MSSQL -
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phpMyChat
Standalone chat system developed in php, mysql and javascript
phpMyChat-Plus is an easy-to-install, easy-to-use multi-room PHP/DB chat. It is currently available for MySQLi, MariaDB, PostgreSQL, and ODBC. It supports IRC-like commands, moderators, is available in 24 languages and fully compatible with php7. -
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VOIP-VOICE-TO-TEXT&ANALYS
Convert VoIP calls to text and analyze them with AI
...After each call, the audio file is sent to the GPT-4O AI engine, producing editable transcripts. The software also provides AI-powered call analysis, extracting key points, customer requests, satisfaction levels, and sensitive topics, all stored in the database. This helps sales and support teams make faster decisions, improve response quality, and enhance customer experience. Fully compatible with Issabel and open-source VoIP systems, the software runs securely on internal networks without external services. ... -
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Kalkun is an open source web-based SMS (Short Message Service) manager. It uses Gammu SMSD (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem. Documentation is on the wiki: https://github.com/kalkun-sms/Kalkun/wiki Development and source code can be found on github: https://github.com/kalkun-sms/Kalkun/
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phpList
Powerful Open Source Email Marketing app with analytics & segmentation
phpList delivers Open Source email marketing, including analytics, list segmentation, content personalisaton and bounce processing. Extensive technical features and a secure and stable codebase are the result of over 17 years of continuous development. Used in 95 countries, available in 20+ languages, and used to send 25 billion email campaigns last year. Deploy it with your own SMTP server, or get a free hosted account at http://phplist.com. -
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vtenext, holistic CRM is not for you if you are looking for: - a classic CRM separated by departments, a copy of the closed source CRM but open source - a solution that permit to you to avoid to pay any kind of support for the CRM of your company - a second choice CRM, cause you have not enough budget for the closed source. So please, save time and save energy. Don’t DOWLOAD VTE If you are looking for: - a new age of CRM applications - a solution that has the right balance between performance and user licenses - an holistic application that manage all the customer processes, including the internal customers Please go on and have fun. ...
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! ... -
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tlliberircd
Your own private chat server. No coding. Ready in minutes.
...Additional features include permanent channels that stay open when empty, overflow redirects, TLS encryption, and server linking. Available for Linux, macOS, FreeBSD, and Windows. Backed by real customer support and active commercial development. A free 60-day trial is included with every download — no account or credit card required. Plans start at just $15 a year. https://www.tlliberircd.org -
Your monitoring isn't a stack. It's a pile. Fix that.Replace Datadog, New Relic, and Sentry without adding three more dashboards.
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SaltOS
SaltOS, ERP, CRM, Business Management Suite, Josep Sanz Campderrós
SaltOS is a Business Management solution 100% Cloud Computing. It integrates features like CRM (Customer Relation Management) and ERP (Enterprise Resource Planning). Moreover is it licensed as 100% free software GPL-3.0. -
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Apache Answer
Free and open source Q&A platform software for all the teams.
Apache Answer is an open-source software project under incubation at the Apache Software Foundation (ASF). It empowers you to build a robust question-and-answer (Q&A) platform to thrive your community at ease. Apache Answer is capable for but not limited to: Community Forum: Open discussions and knowledge sharing within your online community. Help Center: Provide a central location for users to find answers to frequently asked questions (FAQs) and troubleshoot issues related to... -
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Chaskiq
Full featured live chat, support & marketing platform
Chaskiq's plugin architecture allows for a variety of conversational experiences to take them to the next level. For example: Schedule meetings with Calendly, provide means of payment directly from the webchat, initiate video calls via Zoom, integrate your shopping carts or trigger subsequent actions via Zapier. In short, create experiences that create value for your customers. There are no limits! One of the most robust webchats that allows extending its functionalities by integrating... -
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YetiForce CRM
The most affordable CRM system according to Capterra
Are you looking for a system to boost your sales? Do you want to improve your relationships with customers? Do you want to contribute to the fastest growing open source project on GitHub? You can use YetiForce completely free of charge. With YetiForce’s help you will manage 12 business processes in your company, no matter the size. The vast number of features available for free helped us win the first place in Capterra’s “Most Affordable CRM Software” ranking. YetiForce’s open... -
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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Papercups
Open-source live customer chat
Papercups is an open-source live customer support tool web app written in Elixir. We offer a hosted version at app.papercups.io. You can check out how our chat widget looks and play around with customizing it on our demo page. The chat widget component is also open-sourced. We wanted to make a self-hosted customer support tool like Zendesk and Intercom for companies that have privacy and security concerns about having customer data going to third-party services. ... -
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WeLive Online Support live chat
WeLive5 is an online customer service system, online support
WeLive5 is an enterprise-class online customer service system(online support), it's main features as below: 1. Developed by PHP, based on WebSocket communication technology; 2. Five color styles, and also support mobile and PC terminals; 3. Intelligent robot online support; 4. Uppload images after authorizing by online support; 5. Automatic distribution of guests; 6. -
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Online Customer Service live chat
WeLive is an online customer service system, online support
WeLive5 is an enterprise-class online customer service system(online support), it's main features as below: 1. Developed by PHP, based on WebSocket communication technology; 2. Five color styles, and also support mobile and PC terminals; 3. Intelligent robot online support; 4. Uppload images after authorizing by online support; 5. Automatic distribution of guests; 6. -
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Ace Operator is a tool for enabling live communications between company representatives and online users from web sites. By clicking on the "live help" button, customers can get access to company representatives and exchange information in real-time.
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party line voice chat script
WebRTC complete web based Party Line Voice Chat Script
Install your own Free Voice Chat Party Line that runs 24 hours a day! No phone numbers to call, a complete mobile friendly web based Party Line Script. Using the latest browser technology to deliver live free voice chat from pc's and cell phones to any HTTPS web page in the world. Works on any cheap shared Linux server hosting platform with HTTPS. Can be used for Professional Business Owners support and information pages. Can be used to create an instant fun party line voice chat... -
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ADbNewsSender is an easy to install and use php based newsletter script. You can use it to manage multiple newsletters. It is using double opt in and supports MySQL/MariaDB and PostgreSQL. You can also present a web archive to your website's visitor. Please note that the development has been discontinued. You can still download the software, but you won't receive any support or updates.
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Prestashop Live Chat Module
Live chat module integration with Prestashop Websites
To make your online eCommerce store on Prestashop more effective and easy to access for your online customer, I like to give suggestion of integration of live chat software. It is the most effective way to connect with your online customer and to provide them unlimited online customer support service. To get a live chat module on Prestashop eCommerce store try eAssistance Pro from https://www.eassistancepro.com/addons/prestashop.php -
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Live Chat for Magento eCommerce Store
Best Live Chat for Magento Store
For providing online customer support on Magento eCommerce website I would like to suggest eAssistance Pro live chat software. It will help user to make online eCommerce store more effective and also help to convert online visitor into customer. To know about how to integrate live chat on Magento store visit https://www.eassistancepro.com/addons/magento.php -
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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Online Customer Support Tool for Website
Integrate live chat on website to provide online customer support
Live chat software will help in all type of business to provide online customer support. Apart from online customer support it will also help you to analyze your website traffic and track your potential clients. Here you can also get the real time review of your product and services and improve the quality of your product. To know more how live chat tool will help you to improve your business visit https://www.eassistancepro.com/solutions.php -
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Online Live Chat Support
Online live chat support make customer happy
To make your customer happy you must need to provide them best online customer support. To provide online customer support I like to suggest add live chat software on their website. It will also help you to monitor online activity of your online visitor. To get an effective online live chat tool go to http://www.livechat.eassistancepro.com
