Search Results for "helpdesk systems"
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Showing 27 open source projects for "helpdesk systems"
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With the world of work changed forever, it’s essential to manage your workplace and assets together to effectively create a high-performing environment. The Eptura experience combines the power of workplace management software with asset management, enabling you to effectively operate your building and facilitate hybrid work.
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Whether natural disaster, cyberattack, or plain-old human error, data can disappear in the blink of an eye. ConnectWise BCDR (formerly Recover) delivers reliable and secure backup and disaster recovery backed by powerful automation and a 24/7 NOC to get your clients back to work in minutes, not days.
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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TeemIp - IPAM and DDI solution
IP Address Management - CMDB - Ticketing - DNS and Zone Management
TeemIp is a free, open source, WEB based, IP Address Management (IPAM) tool that provides comprehensive IP Management capabilities. It allows you to manage your IPv4, IPv6 and DNS spaces: track user requests, discover and allocate IPs, manage your IP plan, your subnet space, your zones and DNS records in accordance with best in class DDI practices. At the same time, TeemIp's CMDB allows you to manage your IT inventory and links your CIs to the IPs they use. Project source code is... -
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]project-open[ - Project Server
Enterprise project management replacement for Project Server
]project-open[ is Web based enterprise project management application with a focus on finance and collaboration. It’s main purpose is to coordinate the work of project managers, project members and stake holders across multiple projects. Target organizations are companies or corporate departments that need to track finances, tasks, and resources for a large number of concurrently running projects. ]project-open[ consists of about 200 modules for resource management, time sheet management,... -
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i-doit - Open Source CMDB & ITSM Tool
ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows... -
ConnectWise PSA (formerly Manage) allows you to stop working in separate systems, and helps you build a more profitable business. No more duplicate data entries, inefficient employees, manual invoices, and the inability to accurately track client service issues. Get a behind the scenes look into the award-winning PSA that automates processes for each area of business: sales, help desk, support, finance, and HR.
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Linux Easy Audit Utilities
This project is for System Admins and System Auditors
The IT Infrastructure Analyst, IT Ops Engg., Systems Admin, IT Support Engg., IT Helpdesk Engg. Companies changes and Job titles change but the responsibilities over lap and mix. My quest to make work fun, simple, joy and easy has lead to write, collect, source and use various scripts and tools that will help in a very easy and fun filled work flow with computers and IT systems. This project is to write and collect tools and utilities that make System Administration easy and simple... -
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Open Help Desk Tools
Free tools for helpdesk and security admins
Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations. It could be also helpfull for security audits. IT allows to: - Read Windows Event Log (with sorting, filtering) Not everything works yet ... working on it :) -
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ESC System Ctrl
Tools to help you control IT systems and escape their control over you
monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed) -
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Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality.
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CRM für Kleinbüro und Heimbüro mit Schwerpunkt auf Verwaltung von Personenprofilen. Geeignet sowohl private Arbeitsvermittler und Arbeitslosen-Initativen, als auch für Fundraising, Wohnungsmarkt, HelpDesk/Hotline und mehr... Wichtige Mitteilung: An diesem Projekt arbeiten wir seit 2010 nicht mehr. Support-Anfragen werden nicht mehr beantwortet.
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CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
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CETA Support
Customised helpdesk and issue tracking system
A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants. We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases. We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful. -
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jHelpDesk is a simple, flexible and extremely easy to use software for supporting company's helpdesk team.
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The I-Metrics CMS is a complete web content management system for start-up businesses, blogs, personal sites. Includes great SEO, Helpdesk, it's multilingual, you can group content in different ways. Easy to learn, customize and expand.
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YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
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An application used to do common tasks in a Helpdesk environment like resseting a user's account, unlocking an account, view groups, login scripts, connected workstations, and much more. This application can be launched directly from a network share.
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The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
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AktivHelp Support Desk System is a web-based helpdesk application that allows for the exchange of information between users and their service provider (for example an IT helpdesk and their end-users).
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Ticket linker is a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable (http://wiki.splitbrain.org/plugin:ticketlinker).
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Help Tickets - A web based trouble ticket/helpdesk application written in PHP with simplicity and extensibilty in mind. The aim is to provide a simple robust framework and focus on building extensions/modules that make the system powerful.
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SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.
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Xhelpdesk [support simplified] is an e-support/helpdesk software intended to provide an industrial strength solution and an alternative to buggy, costly and proprietary systems.
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zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System. The combination of Xoops+zenTrackXoops provides an advanced Customer Support Portal for enterprises
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A web-based helpdesk ticketing system. It adopts a more effective ticket sorting/ranking method instead of the cumbersome "assign/completed". More: http://www.upoint.info/cgi
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cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.
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Helpdesk Web Interface is a semi-automated application managing helpdesk ticket entries. It has the capability to directly access and manage incoming as well as outgoing email. Management is done via the web. Uses MySQL & C on UNIX.
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Phenix Support Portal is a merge of features in mhd and IRM + further thoughts that the developer has come up with through the use of helpdesk software. It will provide the IT-support dept with a large set of tools, both web and desktop based to handle t