Showing 27 open source projects for "helpdesk systems"

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  • Holistically view your business data within a single solution. Icon
    Holistically view your business data within a single solution.

    For IT service providers and MSPs that need a data platform to manage their processes

    BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
  • Automated RMM Tools | RMM Software Icon
    Automated RMM Tools | RMM Software

    Proactively monitor, manage, and support client networks with ConnectWise Automate

    Out-of-the-box scripts. Around-the-clock monitoring. Unmatched automation capabilities. Start doing more with less and exceed service delivery expectations.
  • 1
    helpdesk ticketing system, knowledgebase

    helpdesk ticketing system, knowledgebase

    The Free & Popular HESK Web Based Software in Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings...
    Downloads: 2 This Week
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  • 2
    TeemIp - IPAM and DDI solution

    TeemIp - IPAM and DDI solution

    IP Address Management - CMDB - Ticketing - DNS and Zone Management

    TeemIp is a free, open source, WEB based, IP Address Management (IPAM) tool that provides comprehensive IP Management capabilities. It allows you to manage your IPv4, IPv6 and DNS spaces: track user requests, discover and allocate IPs, manage your IP plan, your subnet space, your zones and DNS records in accordance with best in class DDI practices. At the same time, TeemIp's CMDB allows you to manage your IT inventory and links your CIs to the IPs they use. Project source code is...
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    Downloads: 175 This Week
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  • 3
    ]project-open[ - Project Server

    ]project-open[ - Project Server

    Enterprise project management replacement for Project Server

    ]project-open[ is Web based enterprise project management application with a focus on finance and collaboration. It’s main purpose is to coordinate the work of project managers, project members and stake holders across multiple projects. Target organizations are companies or corporate departments that need to track finances, tasks, and resources for a large number of concurrently running projects. ]project-open[ consists of about 200 modules for resource management, time sheet management,...
    Downloads: 45 This Week
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  • 4
    i-doit - Open Source CMDB & ITSM Tool

    i-doit - Open Source CMDB & ITSM Tool

    ITIL conform CMDB solution for documenting your entire IT landscape

    i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows...
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    Downloads: 34 This Week
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  • Contract Automation Made Easy Icon
    Contract Automation Made Easy

    Use Docubee to easily gather data, generate contracts, share them your way, and collect secure eSignatures

    Docubee is an intelligent contract automation platform that allows you to quickly and painlessly generate, manage, share, and sign contracts. Featuring powerful conditional logic-based workflows, generative AI technology, and an easily adaptable interface, Docubee makes it easy to automate your most complex contracts and agreements.
  • 5

    Linux Easy Audit Utilities

    This project is for System Admins and System Auditors

    The IT Infrastructure Analyst, IT Ops Engg., Systems Admin, IT Support Engg., IT Helpdesk Engg. Companies changes and Job titles change but the responsibilities over lap and mix. My quest to make work fun, simple, joy and easy has lead to write, collect, source and use various scripts and tools that will help in a very easy and fun filled work flow with computers and IT systems. This project is to write and collect tools and utilities that make System Administration easy and simple...
    Downloads: 0 This Week
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  • 6

    Open Help Desk Tools

    Free tools for helpdesk and security admins

    Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations. It could be also helpfull for security audits. IT allows to: - Read Windows Event Log (with sorting, filtering) Not everything works yet ... working on it :)
    Downloads: 0 This Week
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  • 7
    ESC System Ctrl

    ESC System Ctrl

    Tools to help you control IT systems and escape their control over you

    monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed)
    Downloads: 0 This Week
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  • 8
    Project Management, Collaboration and Time Tracking. Jobsworth can be used for helpdesk support ticketing, customer liasion, resource management (eg. systems and password tracking) and has a range of CRM type functionality.
    Downloads: 0 This Week
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  • 9
    CRM für Kleinbüro und Heimbüro mit Schwerpunkt auf Verwaltung von Personenprofilen. Geeignet sowohl private Arbeitsvermittler und Arbeitslosen-Initativen, als auch für Fundraising, Wohnungsmarkt, HelpDesk/Hotline und mehr... Wichtige Mitteilung: An diesem Projekt arbeiten wir seit 2010 nicht mehr. Support-Anfragen werden nicht mehr beantwortet.
    Downloads: 0 This Week
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  • Nectar: Employee Recognition Software to Build Great Culture Icon
    Nectar: Employee Recognition Software to Build Great Culture

    Nectar is an employee recognition software built for the modern workforce.

    Our 360 recognition & rewards platform enables everyone (peer to peer & manager to employees alike) to send meaningful recognition rooted in core values. Nectar has the most extensive rewards catalog so users can choose from company branded swag, Amazon products, gift cards or custom reward types. Integrate with your other tools like Slack and Teams to make sending recognition easy. We support top organizations like MLB, SHRM, Redfin, Heineken and more.
  • 10

    CETA Support

    Customised helpdesk and issue tracking system

    A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants. We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases. We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful.
    Downloads: 0 This Week
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  • 11
    jHelpDesk is a simple, flexible and extremely easy to use software for supporting company's helpdesk team.
    Downloads: 0 This Week
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  • 12
    The I-Metrics CMS is a complete web content management system for start-up businesses, blogs, personal sites. Includes great SEO, Helpdesk, it's multilingual, you can group content in different ways. Easy to learn, customize and expand.
    Downloads: 0 This Week
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  • 13
    YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
    Downloads: 1 This Week
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  • 14
    An application used to do common tasks in a Helpdesk environment like resseting a user's account, unlocking an account, view groups, login scripts, connected workstations, and much more. This application can be launched directly from a network share.
    Downloads: 1 This Week
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  • 15
    The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
    Downloads: 0 This Week
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  • 16
    AktivHelp Support Desk System is a web-based helpdesk application that allows for the exchange of information between users and their service provider (for example an IT helpdesk and their end-users).
    Downloads: 0 This Week
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  • 17
    Ticket linker is a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable (http://wiki.splitbrain.org/plugin:ticketlinker).
    Downloads: 2 This Week
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  • 18
    Help Tickets - A web based trouble ticket/helpdesk application written in PHP with simplicity and extensibilty in mind. The aim is to provide a simple robust framework and focus on building extensions/modules that make the system powerful.
    Downloads: 0 This Week
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  • 19
    SDK Desk is an Open Source helpdesk and bugtracker system written in Java. After support tickets have been resolved, they may be published as knowledge articles, and made searchable for registered users.
    Downloads: 0 This Week
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  • 20
    Xhelpdesk [support simplified] is an e-support/helpdesk software intended to provide an industrial strength solution and an alternative to buggy, costly and proprietary systems.
    Downloads: 0 This Week
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  • 21
    zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System. The combination of Xoops+zenTrackXoops provides an advanced Customer Support Portal for enterprises
    Downloads: 0 This Week
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  • 22
    A web-based helpdesk ticketing system. It adopts a more effective ticket sorting/ranking method instead of the cumbersome "assign/completed". More: http://www.upoint.info/cgi
    Downloads: 0 This Week
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  • 23
    cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.
    Downloads: 0 This Week
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  • 24
    Helpdesk Web Interface is a semi-automated application managing helpdesk ticket entries. It has the capability to directly access and manage incoming as well as outgoing email. Management is done via the web. Uses MySQL & C on UNIX.
    Downloads: 0 This Week
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  • 25
    Phenix Support Portal is a merge of features in mhd and IRM + further thoughts that the developer has come up with through the use of helpdesk software. It will provide the IT-support dept with a large set of tools, both web and desktop based to handle t
    Downloads: 0 This Week
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