Search Results for "call center" - Page 2
Sort By:
Showing 72 open source projects for "call center"
View related business solutions-
As your users rely more and more on Cloud and Internet-based technologies, reliable internet connectivity becomes more and more important to your business. With Bigleaf’s proven SD-WAN architecture, groundbreaking AI, and DDoS attack mitigation, you can finally deliver the reliable internet connectivity your business needs without the limitations of traditional networking platforms. Bigleaf’s Cloud Access Network and plug-and-play router allow for limitless control to and from anywhere your traffic needs to go. Bigleaf’s self-driving AI automatically identifies and adapts to any changing circuit conditions and traffic needs—addressing issues before they impact your users. Bigleaf puts you in the driver’s seat of every complaint and support call with full-path traffic and network performance data, delivered as actionable insights, reports, and alerts.
-
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
-
1
Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
2
Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
-
3
This is a LAMP-based call center system to support local communities. Operators keep track of incomming calls, do calls back to the clients. Interface is via web browser. The idea was borrowed from http://www.goodmorningproject.org/ .
-
4
(ONLY FOR G800F/M/Y DEVICES) Resurrection Remix ROM is ultimately full featured , stable and combined with the best features of open source roms .we are also providing lot of awesome original Resurrection Remix ROM add-on s in the builds. includes best of performance, customization, power and the newest features on your device! It is one of the most customizable ROMs out-of-the-box!
-
ConnectWise PSA (formerly Manage) allows you to stop working in separate systems, and helps you build a more profitable business. No more duplicate data entries, inefficient employees, manual invoices, and the inability to accurately track client service issues. Get a behind the scenes look into the award-winning PSA that automates processes for each area of business: sales, help desk, support, finance, and HR.
-
5
Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
6
Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
... on information such as calling number, called number, agent ID, etc. The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls. -
7
Bria Desktop API Samples
Samples and wrappers around the Bria desktop API
... their applications with Bria. Suggested applications range from simple functions such as enabling click-to-call from web pages, to integration with sophisticated Call Center, Customer Relationship Management (CRM) and Health Care applications. This project provides sample and convenient wrapper code to utilize this API. *Note* you need a Bria desktop application to utilize the API. -
8
Call Center Auto Greeting Server
Performs auto greeting function for call center agents
Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. -
9
WebKOBIS ERP3
WebKOBIS ERP3 v2 is a low cost BIS with advance MRP,HRM,QMS,DMS & CRM
WebKOBIS ERP3 is an ERP as a cloud service that covers all business, especially production processes for small to large-sized companies. As a low cost All-In-One system WebKOBIS ERP3 comes in TRADE, CRM, ERP, MRP, SMS (Strategic Management), PMS (ProjectManagement), QMS (Quality Management), DMS (Document Management), DAM (Digital Asset Management), PAM (Physical Asset Management), LMS (Logistic Managemtn), WSH (Work Safety and Healt Management), CMS (Client Management System ), HRM... -
Define and Deliver Comprehensive Cybersecurity Services. Security threats continue to grow, and your clients are most likely at risk. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. Now technology solution providers (TSPs) are a prime target. Enter ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) — the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. From client-facing reports to technical guidance, we reduce the noise by guiding you through what’s really needed to demonstrate the value of enhanced strategy.
-
10
Point of Sale
Point of sale register
- Point of Sale application for all type of retail shops - Retail shops like Grocery, Stationary, Super Market, Barber, Food Stall, Snacks Center, Furniture, Electrical, Electronics, etc. - Printing of Receipt supported through USB printer only - USB printing is available only on 80 column Dot Matrix printer, please call developer to support your specific printer - Thermal printer is supported though USB OTG only . If not working on your specific printer please call developer. - Rooting... -
11
The main hosting for this project is now at GitHub! Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity.
-
12
AVAYA CMS API Server
CMS API Server with web site
... with mobile browsers) to browse reports, perform CMS Operations and Agent Skill modification from any device having a browser. - Full Documentation - The server application, including administration GUI - Dashboard : a .NET consumer, used to test server and get REST URLs - CMS Operations (modify Dictionaries, Call Center Administration, etc) - Agent skill modification. - Basic security. -
13
AllianceROM I9305
AllianceROM For I9305 Samsung Galaxy S3 LTE
-
14
WPTrakt
A Trakt client for Windows Phone
Are you a big fan of movies and shows. Spend most of your time in the movie theatre or collecting blu-rays/dvd's? Then "http://www.trakt.tv" is the website for you. "Build a history of every TV show and movie you watch, automatically from your media center. We call this scrobbling. All popular media centers are supported, so once you've installed the plugin, just sit back and enjoy." WPtrakt is a Windows Phone Trakt client that allows you to manage your movies and shows on the go, find... -
15
OSDial
OpenSource Call Center and Dialer System
An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com). -
16
SkypeMCEAnswer
Answer incoming Skype calls from within the Media Center interface
If new to SkypeMCEAnswer, it is dependent on http://nxsfan.co.uk/MCEPopups/MCEPopups.0.3.msi SkypeMCEAnswer is an imaginatively named program that allows you to answer incoming Skype calls from within the Media Center interface. When the call comes in the currently playing content is immediately paused. From here there are 3 options. 1. Answer Call (Video or Voice if available) 2. Reject Call 3. Ignore Call (send away message after timeout) -
17
tcplayer
Terms and Conditions Player for Call Center
Terms and Conditions Player for Call Center -
18
Weed-FS fast distributed key-file store
Weed-FS is a simple and highly scalable distributed file system.
Weed-FS is a simple and highly scalable distributed file system. There are two objectives: 1. to store billions of files! 2. to serve the files fast! Instead of supporting full POSIX file system semantics, Weed-FS choose to implement only a key~file mapping. Similar to the word "NoSQL", you can call it as "NoFS". Instead of managing all file metadata in a central master, Weed-FS choose to manages file volumes in the central master, and let storage nodes manage files and the metadata... -
19
astrivox
tarificacion,gestion de grabaciones,reportes,call center,graficos
AstriVox es un software desarrollado para trabajar en conjunto con Exlastix, TrixBox o FreePBX, con el cual se puede gestionar desde ambiente Windows las misma configuraciones que se realizan en ambiente web, agregando importantes opciones como Tarificación, Gestión de Grabaciones, Reportes Estadisticos de Call Center y mucho mas. -
20
Call Center Manager Gui Element
Voicent Call Center Manager statistics recording gui
This Gui Element is used by Voicent Call Center Manager to track and update statistics. -
21
asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
-
22
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
-
23
SabayonControlCenter
The SCC is meant to help the user to control his system.
One could compare the SabayonControlCenter with Mandrivas Control Center. This mainly hits the point but they are technically far away from each other. Planned features depending on so called "Modules" which can be sripts or other programms. Even the Desktops own utilitys are handled as such. "So the SCC simply calls Systemfools!" No, not entirely. It uses these parts and can download and install them if needed. For most other actions like managing you OpenRC or view/save/upload your... -
24
Semantic Internet and IPSourcing
Semantic Internet and IPSourcing: Internet becomes the knowledge.
... of the content of the IPv6 packets and the capabilities of the device is inserted into the IPv6 options header. Routers (machines) process packets and establish a semantic database. We call this concept as IP sourcing. Any unencrypted IP packet enables populating the semantic database and Internet becomes a very large independent, distributed information center. Any web search, tweet or communication may help Internet build an information database. -
25