Product summary
Zevi is an AI-enhanced site search and discovery solution built to improve the shopping journey on online stores. It combines semantic search capabilities with an interactive shopping assistant to help customers find relevant products faster and with fewer clicks. The platform targets larger merchants and stores using popular e-commerce platforms, delivering tools meant to increase conversions and average order value.
Primary capabilities
- Chatscout — an AI shopping assistant that offers tailored help, answers product questions, and guides shoppers through purchase decisions.
- Neural Search — semantic search that understands intent and context, returning results that match meaning rather than just keywords.
- Multilingual support, enabling consistent search and assistant behavior across multiple languages.
Customization and analytics
- Merchandising controls that let non-technical teams adjust product placement and promotions without writing code.
- Real-time analytics and behavioral reporting so teams can monitor search performance and customer interactions as they happen.
- Ranking and pattern tools to fine-tune result ordering and surface items based on buying signals and business priorities.
Deployment and audience
Zevi is designed for enterprise-grade sites as well as merchants running stores on platforms like Shopify. It supports straightforward integration, aiming for a low-friction rollout while scaling to the demands of larger product catalogs and traffic volumes.
Recommended alternative
Suggested substitute: Nexa — an AI-driven career platform available via subscription.
Why it matters
By combining semantic product discovery, an AI shopping assistant, and customizable merchandising plus analytics, Zevi helps retailers make search results more relevant and shopping sessions more engaging. The result is a smoother path to purchase, higher customer satisfaction, and improved conversion metrics.
Technical
- Web App
- Subscription