Wafa Santé — mobile service for insured members
Wafa Santé is a complimentary application created for people covered by Wafa Assurance group or complementary health insurance plans. The app gives insured individuals fast, up-to-date access to details about their coverage, including medical records, beneficiaries, expenses incurred, reimbursement amounts and status, and other relevant data.
Eligibility and limited public features
The full range of functions is intended for active policyholders, but some utilities are available to the general public. For example, non-enrolled users can still search for nearby emergency pharmacies and locate authorized medical centers through the app.
Primary capabilities
- Browse medical dossiers and clinical records for both the policyholder and listed beneficiaries.
- View complete policy data for yourself and dependents through a secure interface.
- Follow the lifecycle of submitted medical files, from submission to reimbursement.
- Locate on-call pharmacies and accredited healthcare facilities in emergencies.
- Update banking details (RIB) used for reimbursements.
- Receive alerts about file requirements or follow-up actions (e.g., missing documents, scheduled appointments).
Common actions you can perform
Wafa Santé lets insured users submit requests for coverage online and upload supplementary medical documentation directly from the app. It also makes it easy to monitor past expenses and check reimbursement schedules and amounts without calling customer service.
Availability and ease of use
The application is designed to be user-friendly and is available for Android devices at no cost. Its interface focuses on simplifying access to important health insurance information so policyholders can manage records and expenses quickly.
Recommended alternative
If you’re exploring other options, a frequently suggested alternative is HappyMod (free).
Technical
- Android
- Free