Product snapshot
UltraViewer is a remote desktop application for Windows PCs that simplifies providing support and delivering instruction remotely. It lets you view and control a partner’s screen as if you were seated at their machine, enabling smooth, real-time assistance for troubleshooting, training, or collaboration.
Efficiency and cost savings
Using UltraViewer reduces the need for in-person visits, helping you respond faster while lowering travel expenses, bandwidth costs, and staffing overhead. The software supports managing multiple machines at once or sharing your screen with several users, which streamlines workflows and improves professionalism.
Secure connections and in-session communication
Security and transparency are core to the design. The person on the other end can watch all actions and may take back control whenever needed. A built-in chat pane lets you exchange messages and transfer files during a session; the chat can be toggled with the default F1 hotkey or reassigned to a custom shortcut. File transfers occur under the remote user’s control for added safety.
Plans, capacities, and limits
Available editions are tiered to fit different team sizes and requirements. All paid subscriptions remove advertisements.
- Premium — Install on as many as 12 machines, allow one user to sign in at a time, enable unlimited simultaneous remote sessions and unlimited endpoints, and permit file transfers up to 8 GB per file.
- Pro — Deploy on up to 6 computers with one active user at a time, connect to unlimited remote endpoints, and transfer files up to 4 GB each.
- Lite — Intended for a single user and device: one concurrent session, up to three remote endpoints per month, and a 2 GB per-file transfer cap.
Platform support and limitations
UltraViewer focuses on the PC environment and currently does not offer native clients for mobile platforms. If cross-platform (desktop and mobile) support is essential for your workflows, you may want to evaluate alternatives that include mobile apps or web-based access.
Other notes
If you’re exploring options, some competitors provide trial editions (for example, ThinRDP offers a trial) so you can compare features and compatibility before committing.
Technical
- Windows
- Free