Tune Talk Partner for iPhone

TuneTalk Merchant Hub — Business Operations App

TuneTalk Merchant Hub is a flexible application built for TuneTalk retailers to manage both online and in-person business activities. It centralizes common tasks merchants perform daily and is designed to speed up workflows while improving customer interactions.

Essential Merchant Capabilities

• Manage wallet and e-reload services such as balance checks, FPX top-ups, and transaction review.
• Enroll new business partners, monitor the status of their applications, and perform password recovery when needed.
• Initiate SIM-related procedures including replacements, new registrations, and port-in requests.
• Monitor inventory in real time so stock levels remain accurate and orderable items are visible at a glance.

Account and Wallet Services

• View account summaries and recent activity quickly from a single dashboard.
• Add funds securely using FPX and keep an auditable record of all payments and reloads.
• Access e-reload functions to serve customers faster during in-store transactions.

SIM Management and Porting

• Submit SIM registrations and handle replacements directly from the app without extra paperwork.
• Process number port-in requests to move customer lines to TuneTalk seamlessly.
• Keep a log of SIM transactions and status updates for compliance and customer support.

Administration, Roles, and Localization

• Configure access permissions by role so team members see only the tools they require.
• Use multi-language support to operate across different customer demographics and workforce language preferences.
• Assign administrative controls for approvals, stock adjustments, and partner onboarding.

Suggested Free Alternative

• Paper (by WeTransfer) — a free, lightweight option for sketching workflows, taking quick notes, or sharing simple visual plans that can complement merchant processes when an alternative tool is needed.