What the smart EQ control app does
smart EQ control is a complimentary mobile application from Mercedes‑Benz AG that brings electric vehicle functions to your pocket. Designed for Apple devices, it lets you monitor and operate key systems of your smart electric vehicle remotely, offering a smoother, more connected driving experience.
How to connect your car
Follow these steps to enable remote services for your vehicle:
- Create an account on the Smart Connected Portal and add your vehicle using its VIN.
- Have an authorized Mercedes‑Benz dealer confirm the link between your account and the vehicle.
- Once verification is complete, activate the services you want through the portal.
Key remote capabilities
With the app you can conveniently manage and check essential vehicle information from your phone:
- Find your parked car’s location.
- View the current battery level and charging status.
- Control the climate settings before you get in.
Devices and software requirements
The app supports devices running iOS 11.0 or later and is compatible with iPhone, iPad, and Apple Watch. It is available to download at no cost.
Getting help
If you run into problems or need assistance, use the in‑app support option or visit the Mercedes‑Benz customer support page for guidance on troubleshooting and service activation.
Experience
Install smart EQ control to simplify everyday electric driving tasks and access vehicle features directly from your mobile device.
Technical
- iPhone
- German
- English
- Italian
- French
- Spanish
- Dutch
- Free