Quest by Sourcepass for iPhone

Simplified support for iPhone users

Quest by Sourcepass is an iPhone app created to make handling support requests faster and less confusing. It centralizes requests, status updates, and technician conversations so users spend less time managing problems and more time getting them resolved.

Primary ticketing capabilities

• Monitor the progress of your requests and exchange messages directly with support technicians so you always know what’s happening.
• File new support requests quickly by picking the appropriate category, reducing the steps needed to report an issue.

Knowledge base and self-service tools

• Guided, step-by-step walkthroughs help resolve frequent issues without contacting support, shortening resolution time.
• Build and organize tailored topics that capture recurring questions and solutions, creating a searchable repository for your team.

Benefits at a glance

Quest reduces friction in the support process by combining clear status visibility, direct communication, and self-help resources. That combination helps teams stay productive and lowers the load on support staff.

Suggested alternative

PhoneLynk (Free) — a recommended option if you’re looking for a no-cost alternative with similar ticketing and knowledge-sharing features.