MY J:COM for Android

App summary

MY J:COM is a no-cost app built for J:COM customers to manage services and entertainment from a mobile device. It bundles TV control, program discovery, household and mobile service overviews, troubleshooting help, and account tools into one place so subscribers can handle many tasks without visiting a website or calling support.

TV control and recording

Remote control features let you set up recordings and schedule programs from wherever you are. You can also stream programs to your device when supported, so you’re not limited to watching only at home.

• Set recordings and timers for upcoming shows remotely
• Stream compatible TV programs to your device when available

Program discovery and guide formats

The app provides a searchable program guide presented in multiple layouts to suit your preference. Use a variety of filters to locate shows quickly by type, date, actor, or program title.

• View the TV schedule in both list and grid/table styles
• Narrow searches by category, broadcast date, actor, or show name

Power and mobile service dashboards

MY J:COM includes utilities for monitoring household electricity and mobile service details. Visual graphs display power consumption and estimated costs, while mobile-related screens show data usage, the current contract, and outstanding device payments.

• See charts of electricity use and cost estimates over time
• Check mobile data consumption, plan details, and device payment status

Support, account access, and notifications

Troubleshooting tools and guided tutorials are available to diagnose common problems and offer step-by-step fixes. The app also centralizes account management and access to additional J:COM services, and it can send alerts about important events, service updates, or promotional offers.

• Run diagnostics and follow tutorial guides for common issues
• Manage your account, access extra services, and receive notices about events and discounts

Requirements, availability, and limitations

To sign in you must have a J:COM Personal ID (registration is free). MY J:COM runs on Android devices with OS version 5.0 or later. Some functions may be restricted or unavailable depending on your residence, the services included in your contract, or your subscription plan. Older phones may not be supported, and any data or messaging charges incurred while using the app are the user’s responsibility.