Mitra for Android

App overview

Mitra is a complimentary productivity tool designed to centralize Airtel account and service administration for retailers. The app bundles essential tasks—account checks, service queries, and transaction tracking—into a single, mobile-friendly interface so you can manage retail operations from anywhere.

Core features

• Browse and compare the variety of Airtel tariff plans available across India.
• Receive instantaneous balance information and alerts when balances fall.
• Inspect the most recent 20 LAPU transactions in real time and run searches for transactions up to 72 hours old.
• Keep an eye on commissions credited from LAPU and review monthly backend commission summaries.
• Verify the progress of customer activations you initiated, right from the app.
• Reset your LAPU MPIN through the app to restore access securely.
• Use the app without incurring any fees — it’s free to download and operate.

Why retailers find it useful

• No subscription or usage charges, making it economical for daily retail use.
• Built-in MPIN reset and other safeguards help maintain account security.
• Visibility into commission flows provides clarity on earnings and settlements.
• Quick access to recent transactions helps with reconciliation and customer questions.
• Instant balance notifications reduce service interruptions and improve timely recharges.
• A broad tariff catalogue makes it easier to advise customers and switch plans when needed.
• The interface is designed for straightforward navigation, so nontechnical users can operate it comfortably.

Limitations to keep in mind

Mitra is limited to Airtel SIM users and currently supports Android devices only. If your store uses a different carrier or runs on iOS, this app will not meet your needs.

Suggested alternative

If you need an option that serves a different ecosystem, consider JioPOS Lite as a free alternative.

Bottom line

For Airtel retail partners on Android, Mitra provides a compact, no-cost solution for monitoring balances, tracking transactions and commissions, managing activations, and resetting LAPU MPINs. Its restrictions to Airtel SIMs and Android devices are the primary drawbacks to weigh before adopting it.