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Quick overview
Levity is an AI-driven automation platform built for freight and logistics teams to simplify email-heavy processes. It focuses on automating inbox workflows, supporting sales activities, managing order-related messages, and sorting incoming communications so teams spend less time on repetitive tasks.
How it works
The system connects to users’ email accounts and to their Transportation Management System (TMS). Once linked, it classifies incoming messages, pulls out important details (like order numbers or shipment status), and triggers predefined workflows to handle routine steps automatically. A visual flow builder lets operators design and tweak those automation sequences without coding.
Key capabilities
- Classification of emails and attached files into custom categories
- Extraction of critical shipment and order data into structured fields
- Drafting replies that use the email’s context for more relevant responses
- Direct connections to inboxes and TMS platforms for end-to-end automation
- A no-code flow editor for assembling and modifying automation rules
Benefits for operations teams
- Cuts down manual data entry and repetitive email handling
- Speeds up response time to customers and partners
- Improves consistency and accuracy of order information across systems
- Frees staff to focus on higher-value tasks and customer service
Integrations, privacy, and trust
- Connectors for common business apps and cloud services to keep data flowing where it’s needed
- Built-in tools to export extracted data into downstream systems or CRMs
- Regular security checks and privacy-focused practices to protect user information
Recommended alternative
If you’re exploring other options, consider SEMrush — a broadly used platform with a free tier available for basic needs.
Technical
- Web App
- Full