Lansweeper for Web App download

Overview for IT service teams

Lansweeper is a solution built with IT service desks in mind. It delivers contextual information about a caller as soon as a technician picks up, so support staff have the data they need without searching through multiple systems.

How it supports support staff

When a technician receives a ticket or a phone call from an existing client, the platform displays relevant information on-screen. That includes the client’s device and installed software, a history of reported problems, and the fixes that were applied previously — enabling quicker, more accurate troubleshooting and improved customer satisfaction.

Main advantages

Quick access to prior fixes and documented resolutions, helping agents reproduce or extend past remedies
A chronological record of incidents and their outcomes for better incident tracking
Visibility into installed applications and their versions for faster diagnosis
Detailed hardware and device inventory to identify affected assets immediately

Suggested free online charting option

If you need a no-cost, web-based charting tool for visual reports, consider Google Charts or an open-source library like Chart.js. Both allow you to create interactive visualizations without licensing fees and integrate easily into dashboards or service desk portals.

Technical

Title

Lansweeper

Requirements

Web App

Language

No language has been specified.

Available languages

License

Full

Latest update

2022-07-15

Author

Lansweeper

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