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fmPilot — Mobile repair management for facility teams
fmPilot is an iOS app from FacilitySource that lets facility managers submit and track repair requests from their iPhone or iPad. Built for FacilitySource customers, the app replaces phone calls and email with a faster, mobile-first workflow so teams can initiate service requests wherever they are.
What it can do
- Access on-demand training and how-to videos to build skills and follow best practices.
- Attach photos or short videos to every request so technicians see the issue clearly before arriving.
- Submit service requests online without calling or emailing a dispatch center.
- Centralize repair history and documentation in one place for easier tracking and reporting.
How it improves daily operations
fmPilot reduces administrative friction and improves communication between on-site staff and service providers. By combining visual evidence with a direct submission path, repair needs are understood more accurately and resolved more quickly. The app also keeps training resources handy so managers can refresh procedures or share guidance with their teams.
Account access and security
A valid FacilitySource username and password are required to sign in. Access is restricted to authorized users only, and credentials must be kept secure to protect facility information and service records.
Getting started
- Confirm your organization is enrolled with FacilitySource.
- Download the fmPilot app from the App Store on your iPhone or iPad.
- Sign in using your FacilitySource account credentials.
- Begin creating repair requests — add photos, describe the problem, and submit.
Download fmPilot to streamline repair requests and access supporting training materials from your mobile device.
Technical
- iPhone
- Free
