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Product snapshot
faqmy.website is a subscription service that helps businesses build AI-driven chat assistants to boost support and sales. Its visual builder is designed for non-technical users, and once configured the bot can be added to a company website for real-time customer conversations.
How the bot learns
The chatbot is trained on the company's own information so replies stay relevant and accurate. Training sources include:
- Providing pairs of questions and answers directly
- Crawling and analyzing website content
- Uploading internal documents and knowledge bases
Because the system adapts from actual customer interactions, response quality improves over time, helping to reduce confusion and lift conversion rates.
Appearance and persona
Companies can tailor the assistant to match their brand, changing elements like the assistant’s display name, color scheme, and logo. This lets the chatbot feel like a natural extension of the business rather than an off-the-shelf widget.
Plans and capabilities
Tiered subscriptions range from entry-level to advanced, with differences across several dimensions. Examples of variable limits and features include:
- Document upload allowances and related storage
- Monthly message quotas and throughput limits
- Number of distinct chatbots or assistant instances available
Roadmap items include integrations with CRM platforms and tools for capturing email leads from conversations.
Alternative option
If you’re evaluating multiple builders, consider the IMAGINE subscription as an alternate offering to compare on features, price, and integration support.
Technical
- Web App
- Subscription
