Service snapshot
Duckbill is an iPhone app that connects you with live assistance for everyday errands and one-off tasks. The platform pairs members with experienced Copilots who handle a wide variety of requests, from time-sensitive home repairs to coordinating complex travel.
Types of requests Duckbill handles
- Travel planning and booking support, including itinerary coordination and reservations
- Help with selling items or managing transactions and negotiations
- Assistance resolving or managing medical billing questions and paperwork
- Research and arrangements for specialized activities or niche services
- Fast-response home and emergency services, such as plumbing or urgent repairs
How to submit a request
You can send tasks to Duckbill by whichever channel is most convenient for you:
- Through the web portal
- Via text message
- By sending an email
- Using the iPhone app
A Copilot will typically reply within one business day. If the first solution isn't right, you can continue the conversation and request revisions or a different strategy.
Working with Copilots
Copilots are skilled in a range of practical roles and act as an extension of your personal support network:
- Negotiators who can communicate with vendors and service providers on your behalf
- Planners who organize logistics, itineraries, and schedules
- Shoppers who source products and handle purchase details
- Personal assistants who manage follow-up tasks and coordination
They collaborate directly with members to tailor solutions, accept feedback, and refine outcomes until the task is completed to your satisfaction.
Alternatives and recommendations
If you’re exploring other options, one commonly suggested alternative is doForms Mobile Data (free tier available). It focuses on mobile data collection and may fit workflows that require structured forms and field reporting rather than full-service task assistance.
Technical
- iPhone
- Free