DAK SEWA for Android

Quick summary

DAK SEWA is an Android-only beta app created by the Department of Posts to simplify how citizens interact with postal services. Free to download, the app centralizes several postal utilities so users can manage deliveries, find offices, calculate fees and returns, and lodge complaints from a single place.

Core capabilities

• Complaint registration and status tracking with push notifications
• Interest and small-savings return estimators
• Insurance premium and postage fee calculators
• Nearby post office lookup (by name or PIN) with address and phone details
• Article tracking using the unique article number

How shipment tracking works

Enter the article number supplied with your mail to monitor progress across different service types. The app displays current status updates and delivery milestones, making it easier to know where an item is and when it’s expected to arrive.

Locating post offices

Search by post office name or PIN code to get a list of nearby branches. Each result shows the office’s location, contact number, and other relevant details so you can call or visit without extra steps.

Financial and insurance tools

• Interest calculator: estimate returns for small savings schemes over chosen periods
• Insurance premium estimator: compute premiums for various postal life insurance plans
• Postage calculator: approximate mailing charges based on weight, distance and service category

These utilities help users plan costs and evaluate savings or insurance commitments before visiting a branch.

Complaints and case tracking

The complaints module lets you file issues, monitor progress, and receive alerts about status changes. It’s designed to keep the full lifecycle of a grievance visible so follow-ups and resolutions are simpler to manage.

Recommended alternative

Postinfo (free) is a commonly suggested alternative that offers similar tracking and office-locator features for users who want another option to compare.