Product snapshot
Corpus is an AI-driven customer support chatbot built to streamline service interactions. Powered by ChatGPT-based conversational models, it handles customer questions, manages support tickets, and helps boost business outcomes through faster resolution and consistent responses.
Always-on support and data connections
Seamless linking with your internal data sources lets Corpus stay available around the clock to answer customer inquiries. This continuous availability shortens response times and improves customer satisfaction by providing timely help whenever it’s needed.
Accuracy, sources, and customer confidence
The system can draw from your knowledge base to produce precise replies and reduce incorrect answers. It can also surface references or source material so customers can verify information, which helps build credibility and trust.
Additional capabilities and integrations
- Connects with popular help-desk and messaging platforms such as Intercom and Zendesk
- Lets you shape the chatbot’s tone and persona to reflect your brand
- Supports lead-capture workflows and delivers analytics to track performance
- Provides options for brand management and customization of responses
Recommended paid alternative
Adpilot (paid) is a suggested option for teams seeking a similar solution. It emphasizes knowledge-base-driven responses and citation of sources to further lower the chance of misinformation and increase user confidence.
Technical
- Web App
- Full