Connect Transit App for iPhone

Quick overview

Connect Transit is a no-cost iOS application created by Via Transportation Inc., listed under Travel & Navigation. It delivers an app-driven, on-demand transit option called Connect FLEX that operates in the Bloomington–Normal area.

What the on-demand service offers

Connect FLEX provides dynamically routed trips inside a predefined service zone, matching vehicle routing to rider demand. The service is app-centric and designed to be flexible — vehicles follow optimized paths that change depending on who requests rides and when.

How to request a trip

1. Open the app and enter your pickup and drop-off locations.
2. Pick a departure time that works for you (immediate or scheduled).
3. The app identifies the nearest safe pickup point — usually a nearby curb or street corner — and shows an estimated pickup window.
4. The Connect FLEX system notifies the driver, computes the best route, and continuously updates the estimated arrival time.
5. Wait at the designated pickup spot, board when it arrives, and relax while the service delivers you to your destination.

Additional notes

• The routing and driver alerts are handled automatically by the platform’s matching algorithm, so the rider experience is intended to be hands-off after booking.
• Pickup locations are chosen to maximize safety and accessibility while keeping the system efficient.

Other options to consider

• Connect FLEX (in-app service): Real-time matching and flexible routing inside the service area, designed for convenience and efficiency.
• Leap Card Viewer (paid): A separate, paid application that may serve as an alternative depending on your needs and preferences.