Service snapshot — Aster eConsult telemedicine
Aster eConsult is a telemedicine application from Aster DM Healthcare that links patients in India with specialist physicians across many disciplines. It enables remote consultations so users can see a doctor from home, while traveling, or from the office — removing the need for an in-person visit for many routine concerns.
How the platform operates
- Verify your mobile number to secure your account and appointments.
- Use the search function to find doctors or specific medical specialties.
- Browse physician profiles to review qualifications, experience, and availability.
- Complete payment through the integrated, secure gateway.
- Provide your personal information and describe the reason for the visit.
- Choose a suitable date and time slot for the consultation.
- Connect with the clinician via private chat or an audio/video call at the scheduled time.
Patient advantages
- Avoid waiting rooms and in-person queues — consult a doctor without traveling.
- Store and access prescriptions and diagnostic reports digitally from anywhere.
- Make secure payments through the app’s built-in payment system.
- Receive treatment plans, prescriptions, and suggestions for any required lab tests or imaging.
Privacy and clinical care
Consultations conducted on Aster eConsult are private. Clinicians take medical histories, assess symptoms, and provide recommendations tailored to the patient’s condition. When necessary, they can prescribe medications or request investigations to be performed at accredited labs or centers.
About Aster DM Healthcare
Aster DM Healthcare is a multi-decade healthcare organization with operations spanning primary to quaternary care via hospitals and clinics. The group emphasizes compassionate, reliable patient care and a consistent commitment to high-quality clinical services.
Suggested alternative
If you want another option, consider Huawei Health (free) as a general health and wellness app alternative for basic tracking and wellness features.
Technical
- Android
- Free