Overview
aptihealth is an iPhone app that connects New York State residents (ages 5 and up) with timely, evidence-based mental healthcare. New users can create an account in minutes and often begin treatment within a few days.
Key benefits
- Video visits with licensed clinicians for convenient remote therapy
- Acceptance of many health insurance plans (copayments may apply)
- Matching with licensed therapists who focus on measurable progress
- Ability to add a prescriber to the team when medication management is recommended
- Tools to schedule, change, and complete assessments on your own timetable
- Ongoing customer support available when extra help is needed
How the care team works
When medication is appropriate, a prescriber can be included on the care team so therapy and medication decisions are coordinated. Both the therapist and prescriber collaborate to support a single, goal-driven treatment plan.
Scheduling and user control
The app puts appointment management in your hands: book, reschedule, and complete assessments through the interface. If you prefer assistance, aptihealth’s support staff can step in to help with scheduling or technical questions.
Costs and insurance
aptihealth accepts health insurance; depending on your plan, copays or other cost-sharing may apply. Check your benefits or contact aptihealth support for specifics about coverage and out-of-pocket expenses.
Getting started
Sign up via the app to begin the intake flow, or reach out to aptihealth’s support team by phone or email if you need assistance setting up an account or understanding next steps.
Technical
- iPhone
- Free