eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.

Project Samples

Select datasource Query definition Query execution

Project Activity

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Categories

Front-Ends, Customer Service

License

Affero GNU Public License

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OTRS eXternalDB Web Site

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Additional Project Details

Languages

English, Spanish

Intended Audience

Information Technology, Customer Service

User Interface

Web-based

Programming Language

Perl

Database Environment

Perl DBI/DBD

Related Categories

Perl Front-Ends, Perl Customer Service Software

Registered

2010-09-07
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