OTRS - Manager

inactive
5.0 Stars (5)
42 Downloads (This Week)
Last Update:
Download OTRS-Manager-Devel-Norfolk-20100521.zip
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Windows

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Description

The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.

OTRS - Manager Web Site

Features

  • Fast OTRS access without HTML/Browser
  • Easy to use
  • Powerfull functions / plugins
  • Integrated SLA and escalation management
  • Easy customization
  • Automatic login to OTRS
  • Supports Integrated Windows Authentication (IWA)
  • Supports LDAP and ADS access for imbedded customer informations

Update Notifications





User Ratings

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support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
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User Reviews

  • gavinchase
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Great product otrs-manager

    Posted 12/19/2012
  • thomasmcdonald
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    fast download and works, recommended.

    Posted 11/13/2012
  • williamhartman
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Easy to install and use.

    Posted 09/15/2012
  • owenwong
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    gracias

    Posted 03/24/2012
  • oid-2856241
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Great Product. Waiting for updates!!

    Posted 03/25/2010
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Additional Project Details

Languages

English, German

Intended Audience

Customer Service

User Interface

GTK+

Programming Language

PHP

Registered

2007-02-07
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