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Just trying to log in to the demo to check out MyHelpDesk, but error message says "login failed". Using User: mickey Pswrd: mickey and/also donald/donald but no joy.
Would really like to try this program out.
Thx --erante.
2009-11-04 17:32:03 UTC by erante
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Got it!!
It was a versions issue. Something that was not discussed in here or the OneOrZero forums was the fact that apparently something was requiring either an updated version of MySQL or PHP (I couldn't discern if it was one or the other or both that was the required change as upgrading from php-5.1.2 to php-5.2.6 in Gentoo required and included upgrading MySQL from 4.1.22 to...
2009-03-31 23:06:44 UTC by shadowcat8
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Follow-up:
Okay, having taken a look at all of the login issue writeups here *and* at OneOrZero, I came up with something that at least lets me access the page as the administrator I set up when I ran install.php.
With the fix for the initial looping problem, there was a suggestion to change
header("Location: $referer");
to
header("Refresh: 0; URL=$referer");...
2009-03-19 22:46:40 UTC by shadowcat8
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Getting same problem with an installation on Linux (kernel 2.6.15). (Running Apache 2.0.55-r1, MySQL 4.1.22-r1 and PHP 5.1.2.)
Logins roll back to login page. As techsds said above, if you make the change in login.php as in solution #2 above, you get a brief flash of the admin panel before it rolls back to the login.
Note: There is no config.ini file in the linux install, so solution #3...
2009-03-17 01:34:07 UTC by shadowcat8
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What value is $disk_id trying to write?.
2009-03-05 03:16:12 UTC by justiceforall
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I'm having a problem installing myhelpdesk.
I'm running it with the following:
Apache_2.0.63
mysql-essential-5.1.31
php-5.2.9
This the error when I type the url http://localhost/myhelpdesk/install.php
1050 Table 'sessions' already exists.
2009-03-04 10:29:08 UTC by rcjcruz
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Hi,
In the SQL table diskid and other, I get the following error:
[root@localhost:3306] ERROR 1146: Table 'myhelpdesk.1' doesn't exist
The code in to the createticket.php it´s ok.
Thanks.
2009-03-03 13:27:10 UTC by nufan2803
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Whenever you come up against stuff like this, there's two steps you should always take. The first is to echo the raw SQL to the screen (with the database write temporarily commented out). Examine that to see if there's any weirdness in your statement.
Second, take the results and go into your MYSQL command line and execute the command from there. Often you'll get a much more useful error...
2009-03-01 21:42:31 UTC by justiceforall
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Hi Guys,
I have the following error message when I click the 'Create Ticket' button:
"1264 Out of range value adjusted for column 'diskid_id' at row 1"
Windows XP Profesional SP 3
Apache 2.2.11
PHP 5.2.8
MySQL 5.0
Thanks!
2009-02-27 13:26:55 UTC by nufan2803
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You're going to have to be way more specific than that if you want assistance.
What is the error?
What steps have you taken?.
2009-02-15 21:45:03 UTC by justiceforall
