ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

Project Samples

Form to sum up the progress of a project Statistics about tickets Details of a ticket view by a member of the support team Search engine for tickets of customers Planning of the absences of the members of the support Dialog interface between the customer and the support

Project Activity

See All Activity >

Categories

Enterprise, Help Desk

License

GNU General Public License version 2.0 (GPLv2)

Follow ASTRES

ASTRES Web Site

You Might Also Like
AlertBot: Website Monitoring of Uptime, Performance, and Errors Icon
AlertBot: Website Monitoring of Uptime, Performance, and Errors

For IT Professionals and network adminstrators looking for a web application monitoring solution

AlertBot monitors your website's full functionality around the clock so you can focus your time on more important things.
Learn More
Rate This Project
Login To Rate This Project

User Ratings

5.0 out of 5 stars
★★★★★
★★★★
★★★
★★
★
3
0
0
0
0
ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5

User Reviews

Be the first to post a review of ASTRES!

Additional Project Details

Languages

French, English

Intended Audience

Information Technology, Customer Service

User Interface

Web-based

Programming Language

PHP, XSL (XSLT/XPath/XSL-FO), JavaScript

Database Environment

MySQL

Related Categories

PHP Enterprise Software, PHP Help Desk Software, XSL (XSLT/XPath/XSL-FO) Enterprise Software, XSL (XSLT/XPath/XSL-FO) Help Desk Software, JavaScript Enterprise Software, JavaScript Help Desk Software

Registered

2007-10-24
Report inappropriate content