Re: [Wrapper-user] Website down?

[Sander K. <s.k...@to...>]

Den 12-10-2011 16:26, Leif Mortenson skrev:
> Sander,
> Thank you.  That information all looks correct.  Are you also able to
> see the site now?

No, unfortunately not.
Luckily I've been able to find the information I needed right away using 
Google's cache :)

>
> We will have a meeting about this tomorrow and try to come up with
> some possible causes.   The server itself has been fine which only
> leaves a network problem or DNS issue.

I'll see if our local system administration team has a clue. Perhaps 
it's a flaw on our side (though everything else looks fine).

Thanks so far!

Sander

> Cheers,
> Leif
>
> On Wed, Oct 12, 2011 at 11:13 PM, Sander Koning<s.k...@to...>  wrote:
>> Hi Leif,
>>
>> Thanks for your extremely fast reply.
>>
>> Den 12-10-2011 16:08, Leif Mortenson skrev:
>>> Sander
>>> I am sorry for the trouble.  There have been no outages of the
>>> website.  I wonder if it is a DNS problem of some kind?
>>>
>>> What OS are you using?
>>
>> Myself Ubuntu 11.04, my colleague Windows 7.
>>
>>> What do you see if you try to "ping wrapper.tanukisoftware.com" ?
>>
>> $ ping -c4 wrapper.tanukisoftware.com
>> PING wrapper.tanukisoftware.com (118.22.0.25) 56(84) bytes of data.
>> 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=1 ttl=44
>> time=287 ms
>> 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=2 ttl=44
>> time=276 ms
>> 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=3 ttl=44
>> time=294 ms
>> 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=4 ttl=44
>> time=288 ms
>>
>> --- wrapper.tanukisoftware.com ping statistics ---
>> 4 packets transmitted, 4 received, 0% packet loss, time 3001ms
>> rtt min/avg/max/mdev = 276.688/286.886/294.894/6.533 ms
>>
>>
>> And:
>>
>> $ nslookup wrapper.tanukisoftware.com
>> Server:         10.0.3.15
>> Address:        10.0.3.15#53
>>
>> Non-authoritative answer:
>> Name:   wrapper.tanukisoftware.com
>> Address: 118.22.0.25
>>
>>
>>
>>
>>> If it is a DNS problem then it will fail to resolve:
>>>
>>> $ ping foo.bar
>>> ping: cannot resolve foo.bar: Unknown host
>>>
>>> If it is some other problem then it will get ping timeouts.
>>>
>>> Is anyone else having any problems?
>>>
>>> Cheers,
>>> Leif
>>>
>>> On Wed, Oct 12, 2011 at 10:39 PM, Sander Koning<s.k...@to...>    wrote:
>>>> Hi,
>>>>
>>>> A colleague of mine noted that the wrapper.tanukisoftware.com /
>>>> wrapper.tanukisoftware.org site is down and has been so for a few days.
>>>> Is there any estimate about how long the outage will last?
>>>>
>>>> Best regards,
>>>>
>>>> --
>>>> Sander Koning
>>>> Development
>>>> TOPdesk Nederland
>
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