#24 Failed login : username or password is invalid

[Gerard]

Hello

First, sorry my english is bad (I'm french :-))

I installed last version of webacula following some tutorials on Centos 6.5. I have bacula 7.
When I try to log in webacula it displays the "Username or password is incorrect". I changed the root password in the webacula_users mysql table. But still the same error message.
I don't know where I can search to find where is the problem. No error in httpd error_log, no php error displayed (diplay_erros = on in php.ini).
Any idea ?

Thanks

Gerard

[Rude]

I`ve got the same issue. I'm using webacula 7.0.0 with ubuntu 14.04 with latest stable bacula. No errors, nothing.

[JM]

Any updates on this? Does anyone have a fix?

Thanks

[redowk]

same problem with 7.0.0 on centos 7 x64

[Rude]

I'm using it on Centos7 with bacula 7 and it's work like a charm, it's a
bit trikyer to make it work when you get to the login page. If it does not
work out-of-the-box you need to recover your passwd by email. If you want

On Wed, Aug 26, 2015 at 1:37 AM, redowk redowk@users.sf.net wrote:

same problem with 7.0.0 on centos 7 x64

• [support-requests:#24]
  http://sourceforge.net/p/webacula/support-requests/24/ Failed login :
  username or password is invalid*

Status: open
Group: v1.0 (example)
Created: Tue Jan 13, 2015 03:04 PM UTC by Gerard
Last Updated: Wed Feb 25, 2015 01:04 PM UTC
Owner: nobody

Hello

First, sorry my english is bad (I'm french :-))

I installed last version of webacula following some tutorials on Centos
6.5. I have bacula 7.
When I try to log in webacula it displays the "Username or password is
incorrect". I changed the root password in the webacula_users mysql table.
But still the same error message.
I don't know where I can search to find where is the problem. No error in
httpd error_log, no php error displayed (diplay_erros = on in php.ini).
Any idea ?

Thanks

Gerard

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[Rude]

for some reason root passwd does not work out of the box, so we need to recover it by email.

mysql -u root -p
use bacula;
update webacula_users set email=’your email here';

It might be better to use mailbox like gmail because it does not blok emails from fake sender like root@localhost or send it to root@localhost :)

[redowk]

thanks!
I tried that but I get an error "unable to send email" when i try to recover password.
Today I'll go back a snapshot and try following your tutorial to install webacula, maybe i done something wrong.
Thanks again for your help!

[Rude]

do you have postfix installed ?

[redowk]

oh thought it used php sendmail() to send alerts!
does it require postfix.
will give it a try!
I can always snapshot back and forward

[redowk]

postfix was already installed.

Package 2:postfix-2.10.1-6.el7.x86_64 already installed and latest version
Nothing to do

i get this trace:

An error occurred
Message :

Unable to send mail.
Trace:

#0 /usr/share/php/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Sendmail->_sendMail()
#1 /usr/share/php/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#2 /usr/share/webacula/library/MyClass/SendEmail.php(35): Zend_Mail->send()
#3 /usr/share/webacula/application/controllers/AuthController.php(181): MyClass_SendEmail->mySendEmail('webacula', 'Webacula passwo...', 'mail@tiagomarqu...', 'root', 'New Webacula pa...', 'Hello,??This is...')
#4 /usr/share/webacula/application/controllers/AuthController.php(208): AuthController->emailForgotPassword('mail@tiagomarqu...', 'root', 'a4087c2e76b66b4...')
#5 /usr/share/php/Zend/Controller/Action.php(516): AuthController->forgotPasswordAction()
#6 /usr/share/php/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('forgotPasswordA...')
#7 /usr/share/php/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#8 /usr/share/webacula/html/index.php(258): Zend_Controller_Front->dispatch()
#9 {main}

System Information:

    DB Bacula : PDO_MYSQL 5.5.41
    Version for Bacula Catalog database : 14
    Director :
    Bconsole :
    Webacula version : 7.0.0, build 2014.10.05
    Zend Framework : 1.12.13
    PHP : 5.4.16
    id : uid=48(apache) gid=48(apache) groups=48(apache),133(bacula)

    

[Rude]

get rid of your old Zend located in webacula/library/Zend , download static zend framework
wget https://packages.zendframework.com/releases/ZendFramework-1.12.3/ZendFramework-1.12.3-minimal.tar.gz (download only ver 1.12.3!!!!!!)
tar -xzf ZendFramework-1.12.3-minimal.tar.gz
mkdir Zend
cp -Rf ZendFramework-1.12.3-minimal/library/Zend/* Zend/.

and try again

[redowk]

problem persists, with zen 1.12.3 (as per your reply)
I'll start from scratch and follow your guide.

btw, to others with same problem, here is the link: http://www.rude.ninja/?p=294

thanks again

attached is the trace with zend 1.12.3 for the record

[Rude]

Did you install required packages, ./check_system_requirements.php.

[redowk]

all except for postgres:

./check_system_requirements.php

Webacula check System Requirements...

sh: psql: command not found
Current MySQL version = 5.5.44 OK
Current Sqlite version = 3.7.17 OK

Current PHP version = 5.4.16 OK

php pdo installed. OK
php gd installed. OK
php xml installed. OK
php dom installed. OK

php pdo_mysql installed. OK
Warning. PHP extension pdo_pgsql not installed.
php pdo_sqlite installed. OK
php-dom, php-xml installed. OK

[redowk]

after some digging:
apache log:
sendmail: fatal: parameter inet_interfaces: no local interface found for ::1

my problem seems to be related to the loopback interface.
https://www.centos.org/forums/viewtopic.php?f=14&t=42362
It also seems to be a centos 7 problem:
https://www.centos.org/forums/viewtopic.php?f=50&t=51777

This is clearly not related to this ticket so I'll stop adding info here.

Thanks Rude.

[redowk]

ok solved it, just for the record:

vi /etc/postfix/main.cf
inet_interfaces = <your ip="">
service postfix restart

[Rude]

So, the problem was with your postfix and because of it you wasn't able to recover your passwd by email ?

[redowk]

yes.
its because postfix config is set to "localhost" but defaults to ipv6 (::1) and i dont use ipv6, though it should resolve to ipv4 as fallback or something, but doesn't.