Re: [VuFind-General] Requests failed after Horizon upgrade

[Demian K. <dem...@vi...>]

Probably worth turning on debug and/or adding some logging to the driver to find out more about what's going on.  Let me know if you need more specific advice, and have a good holiday in the meantime!

- Demian
________________________________________
From: Tim Fletcher [T.F...@bb...]
Sent: Friday, August 23, 2013 11:28 AM
To: Demian Katz; vuf...@li...
Subject: RE: Requests failed after Horizon upgrade

Hi Demian,

Thanks - as far as I can see the URL is still working, it goes through
the Horizon Information Portal and building up a URL from the settings
in the driver all seems to get me to the right place on the HIP. I've
reached that "going round in circles" stage so may call a halt for the
holiday weekend.

Best wishes,

Tim

-----Original Message-----
From: Demian Katz [mailto:dem...@vi...]
Sent: 23 August 2013 12:21
To: Tim Fletcher; vuf...@li...
Subject: RE: Requests failed after Horizon upgrade

If memory serves, the basic Horizon driver uses database calls, and
HorizonXMLAPI uses an XML API to add some extra functionality like
requests.  Is it possible that the Horizon upgrade shut off the extra
API so that the database-driven features are still fine but the
API-based features are broken?  Might be worth looking to see if the API
endpoint is responding -- I assume this URL is in your driver's .ini
file somewhere.

- Demian
________________________________________
From: Tim Fletcher [T.F...@bb...]
Sent: Friday, August 23, 2013 7:14 AM
To: vuf...@li...
Subject: [VuFind-General] Requests failed after Horizon upgrade

Hi,

We have just upgraded to the latest version of Horizon and about the
only thing that has gone wrong is that we can no longer place requests
from within VuFind. All other borrower functions are working, including
the cancelling of requests.

Placing an request on a requestable item gets the message "Your request
failed. Please contact the issue desk for further assistance".

The Horizon Information Portal and Horizion Web Services were also
updated  but we are using the HorizonXMLAPI.ini driver - which I think
bypasses Horizon Web Services. Requests are working fine on the HIP and
the staff client.

I'm digging around but if anyone has any ideas about this - or a
solution - I would be pleased to hear. I have restarted VuFind and run
it with debug on but can't see anything that immediately stands out.

We are VuFind 1.3.

Many thanks,

Tim
---------------
Tim Fletcher

Library Technology Innovation Manager
Birkbeck, University of London
Malet Street
London WC1E 7HX

t.f...@bb...

Tel: 020 7380 3269
Fax: 020 7631 6066
http://www.bbk.ac.uk/lib/



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