#185 Crash during quick optimize

v6.0.2
open
nobody
None
1
2013-05-30
2013-05-30
Stefan Pendl
No

Referenced to http://sourceforge.net/p/ultradefrag/discussion/709672/thread/75eff479/#c882/653b

I encountered a GUI crash. Running Windows 2007 32 bit server. I was running a quick optimize on a nearly empty but highly fragmented drive.

Version=1
EventType=APPCRASH
EventTime=130144057302772591
ReportType=2
Consent=1
UploadTime=130144057334809954
Response.BucketId=3598155503
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ultradefrag.exe
Sig[1].Name=Application Version
Sig[1].Value=7.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=519a4a3f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.0.6002.18541
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ec3e3d5
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000665c9
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\UltraDefrag\ultradefrag.exe
UI[3]=UltraDefrag GUI interface has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=UltraDefrag GUI interface
AppPath=C:\Program Files\UltraDefrag\ultradefrag.exe

Discussion

  • Stefan Pendl
    Stefan Pendl
    2013-05-30

    Could you attach the file "C:\Windows\System32\ntdll.dll", since this Windows system file is causing the problem.


    Stefan