Re: [SM-USERS] deleted imap messages in outlook auto purged in squirrelmail

[Jonathan A. <jo...@sq...>]

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Hi Paul,
On Tuesday, January 09, 2007, Paul wrote:
> On 12/27/06, David Hopkins <dho...@wt...> wrote:
>> My messaging environment includes:
>> RedHat EL 4
>> Cyrus IMAP
>> Postfix
>> Apache webserver
>> Squirrelmail 1.4.6-7.el4 for mobile users
>> MSOutlook 2002 with IMAP account configured on client computers
>>
>> Users are not permitted to purge mail. We are a healthcare facility and
>> all e-mail messages must be kept. Here is my problem:
>> When a user reads e-mail in Outlook and deletes the message, Outlook puts
>> a line through it. We "Hide Deleted Messages" from view and this way we
>> can retrieve any deleted message if needed. If a user reads his/her e-ma=
il
>> using Squirrelmail, all of these messages are purged and cannot be
>> retrieved. How do we make Squirrelmail play nicely with Outlook?
>> Unfortunately replacing Outlook is not an option. Thank you in advance f=
or
>> any suggestions or advice, Dave.

> This was already asked and answered a couple weeks ago.  I concur with
> one of the responses that said you need to find a much better solution
> than just letting messages sit with the deleted flag in the users'
> mail account, as that is exploitable by users with ill intent and
> generally susceptible to problems just like what you are finding with
> SM.  Do something like copy messages when then come in to a message
> store elsewhere, etc.

Along with this comment, you can set the auto_expunge option to false
in the config. This will stop SM from "purging" the mailbox when you
select it (and after deleting emails). It does, however, give the
users the ability to hit the button to "purge". You can always address
that issue with a minor code change (see lines 748-751 in
functions/mailbox_display.php).

- --
Jonathan Angliss
<jo...@sq...>
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