[SM-USERS] odd session killing problems

[John M. <jm...@iv...>]

We recently deployed SQM for another 100,000+ mailboxes (our student body=
) and
we're finding really screwball problems with IE and their SQM sessions dy=
ing for
no apparent reason.  We've been running the Squirrel for years for our st=
aff and
faculty and it seems it's only when you get the numbers up there that the=
 few
problems really add up.  Here's what we've found:

- AOL and SBC/Yahoo (and others?) just plain don't work.  They apparently=
 do
something to IE that breaks it.  Normal IE on the same machines usually w=
orks.
- Most other users who can log in and still have problems get to webmail.=
php, but
subsequent clicks result in the "You must be logged in..." page.
- We haven't yet found these problems with Firefox.
- We haven't yet been able to duplicate these problems in-house, but we'r=
e
guessing 5-10% of our student body is having problems.

We're running v1.4.5.  I've been through the wiki but many of the suggest=
ions
there are for very old versions of SQM or offer configuration changes tha=
t are
either already the default (Debian 3.1, apache-ssl, php4) or don't seem t=
o make
any difference.

Is there a new set of suggestions out there?  Does anyone else have any e=
xperience
with really terrible consumer installs of IE?  Could this be a spyware/ad=
ware
issue?

Thanks,
  John




--=20
John Madden
UNIX Systems Engineer
Ivy Tech Community College of Indiana
jm...@iv...