[smartmontools-support]Smart support available but mandatory command failed

[Laurent B. <l.b...@ea...>]

Hi,

I just tested smartmontools under macosx and I got this error (I've 
alredy tested under linux I got the same problem)

What's the problem?

Laurent Bigonville

sudo ./smartctl -i /dev/disk0
smartctl version 5.33 [powerpc-apple-darwin7.9.0] Copyright (C) 2002-4 
Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model:     QUANTUM FIREBALLP KX27.3
Serial Number:    158935730878
Firmware Version: A1S.3700
User Capacity:    27,417,755,648 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   4
ATA Standard is:  ATA/ATAPI-4 T13 1153D revision 15
Local Time is:    Wed Apr 20 03:08:48 2005 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

A mandatory SMART command failed: exiting. To continue, add one or more 
'-T permissive' options.


and with the permissive option

sudo ./smartctl -i -T permissive /dev/disk0
smartctl version 5.33 [powerpc-apple-darwin7.9.0] Copyright (C) 2002-4 
Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model:     QUANTUM FIREBALLP KX27.3
Serial Number:    158935730878
Firmware Version: A1S.3700
User Capacity:    27,417,755,648 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   4
ATA Standard is:  ATA/ATAPI-4 T13 1153D revision 15
Local Time is:    Wed Apr 20 03:17:26 2005 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Error SMART Values Read failed
Smartctl: SMART Read Values failed.

Error SMART Thresholds Read failed
Smartctl: SMART Read Thresholds failed.


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