Re: [smartmontools-support]problems with Seagate Barracuda ST3120022A SMART readings

[Bruce A. <ba...@gr...>]

Hi Stanislav,

On Fri, 6 Feb 2004, Stanislav Karchebny wrote:

> I've just received a replacement Seagate drive and it gives me weird values 
> for smartctl -a /dev/hda:
> 
> smartctl version 5.26 Copyright (C) 2002-3 Bruce Allen
> Home page is http://smartmontools.sourceforge.net/
> 
> === START OF INFORMATION SECTION ===
> Device Model:     ST3120022A
> Serial Number:    3LJ05YZT
> Firmware Version: 3.76
> Device is:        In smartctl database [for details use: -P show]
> ATA Version is:   6
> ATA Standard is:  ATA/ATAPI-6 T13 1410D revision 2
> Local Time is:    Fri Feb  6 03:36:51 2004 YEKT
> SMART support is: Available - device has SMART capability.
> SMART support is: Enabled
> 
> === START OF READ SMART DATA SECTION ===
> SMART overall-health self-assessment test result: PASSED
> 
> General SMART Values:
> Offline data collection status:  (0x82)	Offline data collection activity was
> 					completed without error.
> 					Auto Offline Data Collection: Enabled.
> Self-test execution status:      (  48)	A fatal error or unknown test error
> 					occurred while the device was executing
> 					its self-test routine and the device 
> 					was unable to complete the self-test 
> 					routine.
> Total time to complete Offline 
> data collection: 		 ( 430) seconds.
> Offline data collection
> capabilities: 			 (0x5b) SMART execute Offline immediate.
> 					Auto Offline data collection on/off support.
> 					Suspend Offline collection upon new
> 					command.
> 					Offline surface scan supported.
> 					Self-test supported.
> 					No Conveyance Self-test supported.
> 					Selective Self-test supported.
> SMART capabilities:            (0x0003)	Saves SMART data before entering
> 					power-saving mode.
> 					Supports SMART auto save timer.
> Error logging capability:        (0x01)	Error logging supported.
> 					No General Purpose Logging support.
> Short self-test routine 
> recommended polling time: 	 (   1) minutes.
> Extended self-test routine
> recommended polling time: 	 ( 111) minutes.
> 
> SMART Attributes Data Structure revision number: 10
> Vendor Specific SMART Attributes with Thresholds:
> ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  
> WHEN_FAILED RAW_VALUE
>   1 Raw_Read_Error_Rate     0x000f   084   075   006    Pre-fail  Always       
> -       40198070
>   3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       
> -       0
>   4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       
> -       0
>   5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       
> -       0
>   7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always       
> -       824590
>   9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       
> -       3
>  10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       
> -       0
>  12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       
> -       2
> 194 Temperature_Celsius     0x0022   042   045   000    Old_age   Always       
> -       42
> 195 Hardware_ECC_Recovered  0x001a   084   075   000    Old_age   Always       
> -       40198070
> 197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       
> -       0
> 198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      
> -       0
> 199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       
> -       0
> 200 Multi_Zone_Error_Rate   0x0000   100   253   000    Old_age   Offline      
> -       0
> 202 TA_Increase_Count       0x0032   100   253   000    Old_age   Always       
> -       0
> 
> SMART Error Log Version: 1
> No Errors Logged
> 
> SMART Self-test log structure revision number 1
> Num  Test_Description    Status                  Remaining  LifeTime(hours)  
> LBA_of_first_error
> # 1  Conveyance offline  Fatal or unknown error        00%         3         -

This has me concerned -- though the drive claims to NOT support Conveyance
self-tests, it apparently does.  Can you run another Conveyance self-test?

> # 2  Short offline       Completed without error       00%         2         -
> # 3  Short offline       Completed without error       00%         2         -
> # 4  Extended offline    Completed without error       00%         1         -
> # 5  Short offline       Completed without error       00%         0         -
> 
> 
> The raw readings for attributes 1, 7 and 195 are just insane. I wonder if this 
> is the drive, the firmware, the smartmontools or something else?

It's not smartmontools, which just reports the values that are there.  It
must be the drive or firmware.  

I'm not worried about the raw values of these Attributes -- vendors store
strange things in some of the raw values.  But I AM worried about the
failed conveyance self-test.  I suggest that you run Extended and
Conveyance self-tests and see if there is a pattern.

> I'm running linux kernel 2.6.1.

Should be OK.

> Please CC me as i'm not on the list and SF mailing list services are a bit 
> shaky atm.

Likewise, please CC the mailing list so there is a record for others.

Bruce