Re: [smartmontools-support] Seeking help with JMicron JMS551/Sharkoon Quickport Duo USB 3.0

[Alexander H. <ale...@go...>]

Hi Christian,

once again, thank you for trying to help. Sadly, with -d sat,12, I am 
getting the same error as before. With -i, it reports:
/dev/sdc: Unable to read USB device ID

Do you think there's anything else I can do, or do you want me to add 
this thing to the list of unsupported USB devices?


Regards,
Alex



On 07.10.2015 17:50, Christian Franke wrote:
> Alexander Heubner wrote:
>> Hi Christian,
>>
>> first, thank you for the quick response. I tried running all the
>> commands again with admin privileges, including with -d sat, but
>> except for -d ata, all the others now spit out the following:
>>
>> C:\WINDOWS\system32>smartctl -d sat -a /dev/sdc
>> smartctl 6.4 2015-06-04 r4109 [x86_64-w64-mingw32-win8] (sf-6.4-1)
>> Copyright (C) 2002-15, Bruce Allen, Christian Franke,
>> www.smartmontools.org
>>
>> Read Device Identity failed: scsi error unsupported field in scsi command
>
> Sorry, no SAT ATA PASS-THROUGH (16) support.
>
>> So -d ata is the only thing that actually succeeds at gathering *some*
>> valid information from the hard drive. Do you have any other ideas?
>
> Last chance would be -d sat,12. If this does also not work, this JMicron
> bridge does not support SAT or JMicron pass-through.
>
> Please provide output of smartctl -i /dev/sdc. It should print the
> detected USB ID.
>
>
>> As a side note: this is my first time using a mailing list. I'm using
>> Thunderbird's "Reply All" to reply to this, and I'm guessing you will
>> get two copies of this mail because of that. Is there any better option?
>
> "Reply All" is correct for this list as it is also open to non-subscribers.
>
> Regards,
> Christian
>