[smartmontools-support] Problem with 3ware 9690SA RAID

[G M. <gmc...@bt...>]

Hi,
I have eleven drives in this enclosure, some the same, some different (see
below)

VPort Status         Unit Size      Type  Phy Encl-Slot    Model
----------------------------------------------------------------------------
--
p8    OK             u0   149.05 GB SATA  -   /c4/e0/slt0  WDC
WD1600AAJS-00YZ
p9    OK             u3   596.17 GB SATA  -   /c4/e0/slt5  WDC
WD6400AAKS-00A7
p10   OK             u1   931.51 GB SATA  -   /c4/e0/slt1  WDC
WD1002FBYS-02A6
p12   OK             u1   931.51 GB SATA  -   /c4/e0/slt3  WDC
WD1002FBYS-02A6
p13   OK             u1   931.51 GB SATA  -   /c4/e0/slt6  WDC
WD1002FBYS-02A6
p14   OK             u0   149.05 GB SATA  -   /c4/e0/slt4  SAMSUNG HD161GJ
p15   OK             u4   111.79 GB SATA  -   /c4/e0/slt8  WDC
WD1200JS-00NCB1
p16   OK             u1   931.51 GB SATA  -   /c4/e0/slt9  WDC
WD1002FBYS-02A6
p26   OK             u2   111.79 GB SATA  -   /c4/e0/slt10 WDC
WD1200JS-55MHB0
p36   OK             u2   111.79 GB SATA  -   /c4/e0/slt7  WDC
WD1200JS-55MHB0
p48   OK             u2   111.79 GB SATA  -   /c4/e0/slt2  WDC
WD1200JS-00MHB0


Using smartctl to read smart info from the drives on VPorts 8 and 9 works as
expected (see below for 8):

smartctl -i /dev/twa0 -d 3ware,8
smartctl 6.0 2012-10-10 r3643 [i686-linux-3.4.11-2.16-desktop] (SUSE RPM)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue Serial ATA
Device Model:     WDC WD1600AAJS-00YZCA0
Serial Number:    WD-WCAYV1765870
LU WWN Device Id: 5 0014ee 104995826
Firmware Version: 01.03B01
User Capacity:    160,041,885,696 bytes [160 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Thu Jan 24 12:57:16 2013 GMT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled


The problem occurs when accessing any of the other drives. For example, on
VPort 10:

smartctl -i /dev/twa0 -d 3ware,10
smartctl 6.0 2012-10-10 r3643 [i686-linux-3.4.11-2.16-desktop] (SUSE RPM)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

Read Device Identity failed: Input/output error

A mandatory SMART command failed: exiting. To continue, add one or more '-T
permissive' options.


VPorts with drives that work are: 8, 9, 12, 13, 14, 15, 16
VPorts with drives that fail are: 10, 26, 36, 48

I am using openSUSE 12.2, release 3.4.11-2.16-desktop, driver version
2.26.02.014, firmware version FH9X 4.08.00.006

I'd appreciate any insights or suggestions. Thanks.