Re: [smartmontools-support] Strange (maybe) log ?

[Frank L. <sm...@lu...>]

   That's bad news everyone.

   So, should the hard disk be replaced? Or is the Samsung firmware
  issue also a problem, that I maybe replace all Samsung hard disks
  from that range of serial numbers?

Cheers,
  Frank

Bruce Allen wrote:
> Yes the long self-test should also report an error.  But the bigger 
> issue here is that no self-test log is visible with the '-a' flag.  This 
> appears to indicate a Samsung firmware issue.
> 
> On Thu, 24 May 2007, Frank Luedke wrote:
> 
>>   Hi Bruce,
>>
>>   I currently do not have access to the system running that
>>  disk, but the output was created using "smartctl -a /dev/hda"
>>  after the self-test. I will ask the customer what self-test
>>  he made, long or short.
>>
>>   But when the short test reports an error, the long test
>>  should also report this error, right?
>>
>> Cheers,
>>  Frank
>>
>>
>> Bruce Allen wrote:
>>> Hi Frank,
>>>
>>> Your output is missing the most important thing: the self-test log. You
>>> need to run a long self-test (smartctl -t long) then wait for it to
>>> complete then look at the self-test log (smartctl -l selftest).  In the
>>> past Samsung has had firmware bugs that made the selftest logs
>>> 'disappear' so if you can't see a self-test log then shout.
>>>
>>> Cheers,
>>>     Bruce
>>>
>>> On Wed, 23 May 2007, Frank Luedke wrote:
>>>
>>>>
>>>>  A harddisk suddenly came up with the following error
>>>> while doing a SMART test. I've crawled the web about
>>>> that error; most people think that the disk is going
>>>> to die soon. But the strange thing about this issue
>>>> is that I do not get an error in the internal log.
>>>>
>>>>  Can someone explain this ?
>>>>
>>>>
>>>> Device: SAMSUNG MP0402H  Supports ATA Version 7
>>>> Drive supports S.M.A.R.T. and is enabled
>>>> Check S.M.A.R.T. Passed.
>>>>
>>>> General Smart Values:
>>>> Off-line data collection status: (0x00)    Offline data collection
>>>> activity was
>>>>                     never started
>>>>
>>>> Self-test execution status:      ( 116)    The previous self-test
>>>> completed
>>>> having
>>>>                     the read element of the test failed
>>>>
>>>> Total time to complete off-line
>>>> data collection:          (1560) Seconds
>>>>
>>>> Offline data collection
>>>> Capabilities:              (0x5b)SMART EXECUTE OFF-LINE IMMEDIATE
>>>>                     Automatic timer ON/OFF support
>>>>                     Suspend Offline Collection upon new
>>>>                     command
>>>>                     Offline surface scan supported
>>>>                     Self-test supported
>>>>
>>>> Smart Capablilities:           (0x0003)    Saves SMART data before
>>>> entering
>>>>                     power-saving mode
>>>>                     Supports SMART auto save timer
>>>>
>>>> Error logging capability:        (0x01)    Error logging supported
>>>>
>>>> Short self-test routine
>>>> recommended polling time:      (   2) Minutes
>>>>
>>>> Extended self-test routine
>>>> recommended polling time:      (  26) Minutes
>>>>
>>>> Vendor Specific SMART Attributes with Thresholds:
>>>> Revision Number: 16
>>>> Attribute                    Flag     Value Worst Threshold Raw Value
>>>> (  1)Raw Read Error Rate     0x000f   253   100   051       3
>>>> (  3)Spin Up Time            0x0007   100   100   025       2688
>>>> (  4)Start Stop Count        0x0032   100   100   000       12
>>>> (  5)Reallocated Sector Ct   0x0033   253   253   011       0
>>>> (  7)Seek Error Rate         0x000e   253   253   000       0
>>>> (  8)Seek Time Preformance   0x0024   253   253   000       0
>>>> (  9)Power On Hours          0x0032   100   100   000       337434
>>>> ( 10)Spin Retry Count        0x0032   253   253   001       0
>>>> ( 12)Power Cycle Count       0x0032   100   100   000       8
>>>> (191)Gsense Error Rate       0x0012   100   100   000       305
>>>> (194)Temperature             0x0022   169   160   000       23
>>>> (195)Hardware ECC Recovered  0x001a   100   100   000       18606
>>>> (196)Reallocated Event Count 0x0032   253   253   000       0
>>>> (197)Current Pending Sector  0x0012   253   253   000       0
>>>> (198)Offline Uncorrectable   0x0030   253   253   000       0
>>>> (199)UDMA CRC Error Count    0x003e   200   200   000       0
>>>> (200)Unknown Attribute       0x000a   100   100   051       0
>>>> (201)Unknown Attribute       0x0012   253   253   000       0
>>>> (223)Unknown Attribute       0x0012   098   098   000       2254
>>>> (225)Unknown Attribute       0x0012   100   100   000       148
>>>> (255)Unknown Attribute       0x000a   253   100   051       1
>>>> SMART Error Log:
>>>> SMART Error Logging Version: 1
>>>> No Errors Logged
>>>>
>>>>
>>>>  Thanks in advance.
>>>>
>>>> Frank