Re: [Roundup-users] Email is not Working when Submiting new Issues

[Surendhar p <p.s...@te...>]

ok..

On Tue, Jun 30, 2009 at 12:17 PM, Richard Jones <
ric...@op...> wrote:

> Please keep the discussion on the list, thanks.
>
>
>    Richard
>
>
> On 30/06/2009, at 4:28 PM, Surendhar p wrote:
>
>  Richard:
>>
>> I have a copied the nosyreactor.py file in detectors directory.Iam Facing
>> the problem:
>> When Creating a new issue i Have selected te following options
>>
>> Test Case 1:
>> Title            : Test Issue1
>> Priority        :  Bug
>> Status         :
>> Superseder  :
>> Nosy List     : Surendhar
>> Assigned to  : Surendhar
>> Change Note: Test Issue1
>>
>> After giving this detail when i click "submit New Entry" Following error
>> is thrown
>>
>> "An error has occurred
>> A problem was encountered processing your request. The tracker maintainers
>> have been notified of the problem."
>>
>> Test Case 2:
>> Title            : Test Issue1
>> Priority        :  Bug
>> Status         :
>> Superseder  :
>> Nosy List     : Surendhar
>>
>> Assigned to : Surendhar
>>
>> Change Note:
>>
>> After giving the details i click the "Submit new entry" button it doesn't
>> throw any error.
>>
>> The ISSUE Created successfully but mail is not working.
>>
>>
>>
>> Please find the attached config.ini file i don't what mistake i have done
>> in configuration.
>>
>>
>> Thanks & Regards
>> Surendhar.P
>>
>>
>>
>> On Tue, Jun 30, 2009 at 5:35 AM, Richard Jones <
>> ric...@op...> wrote:
>> [aside: we *are* trying to help you resolve this issue. What do you
>> *think* we're trying to do??]
>>
>> I said in my message "make sure the nosyreactor.py file is *installed* in
>> your tracker's detectors directory" -- "installed" not "removed". Put it
>> back.
>>
>> The default installation of Roundup will:
>>
>> 1. include the nosyreactor.py detector to send nosy messages,
>> 2. only send nosy messages when a change note is added to an issue, and
>> 3. NOT send nosy messages to the author of a change note (see the config
>> file messages_to_author setting)
>>
>> As I said, if you're receiving registration email (which you indicated you
>> are) then you should receive nosy email, assuming you've met the above
>> criteria.
>>
>>
>>   Richard
>>
>>
>>
>> On 29/06/2009, at 8:53 PM, Surendhar p wrote:
>>
>> Yes i have removed the nosyreaction.py file. Can you help me how to
>> resolve this issue.
>>
>> On Mon, Jun 29, 2009 at 4:18 PM, Nathan Yergler <na...@ye...>
>> wrote:
>> You removed nosyreaction.py?  That sounds like exactly the wrong thing
>> to do -- that's where the nosy code lives.
>>
>> On Mon, Jun 29, 2009 at 10:49 AM, Surendhar p<p.s...@te...>
>> wrote:
>> > Richard:
>> >
>> >   I have removed nosyreaction.py file from the tracker's detecters
>> directory
>> > and restarted the roundup server after doing i tried to place a new
>> issue  i
>> > have added the nosy list name and submitted.Issue is created but email
>> is
>> > not working.I have given the correct email id.
>> > can u please help me to resolve this.
>> >
>> > If you want i can post the config.ini  for your reference.
>> >
>> > Thanks & Regards
>> > Surendhar.P
>> >
>> > On Mon, Jun 29, 2009 at 1:09 PM, Richard Jones
>> > <ric...@op...> wrote:
>> >>
>> >> On 29/06/2009, at 4:29 PM, Surendhar p wrote:
>> >>>
>> >>> If i comment the username and password line in the config.ini file i
>> was
>> >>> able to create a new user registration and get the confirmation Email.
>> But i
>> >>> am not getting the email when creating the new issues.
>> >>
>> >> Registration email and issue nosy email are sent by the same code. Make
>> >> sure the nosyreactor.py file is installed in your tracker's detectors
>> >> directory, and that you are listed in the issue's nosy list and finally
>> that
>> >> your email address is correct in your user profile in the tracker.
>> >>
>> >>
>> >>    Richard
>> >>
>> >
>> >
>> >
>> ------------------------------------------------------------------------------
>> >
>> > _______________________________________________
>> > Roundup-users mailing list
>> > Rou...@li...
>> > https://lists.sourceforge.net/lists/listinfo/roundup-users
>> >
>> >
>>
>>
>>
>> <config.ini>
>>
>
>