[Rainbowportal-devel] [RBJIRA] Closed: (RBP-131) Images do not display after installation

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Message:

   The following issue has been closed.

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View the issue:
  http://support.rainbowportal.net/jira/browse/RBP-131

Here is an overview of the issue:
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        Key: RBP-131
    Summary:  Images do not display after installation
       Type: Support Issue

     Status: Closed
   Priority: Major
 Resolution: INCOMPLETE

    Project: Rainbow Portal

   Assignee: Emmanuele De Andreis
   Reporter: tobewan

    Created: gio, 22 apr 2004 4:22 AM
    Updated: lun, 17 gen 2005 1:04 PM

Description:
I installed Rainbow on my local PC and it worked pretty 
good so I decided to setup a site at webhost4life. (after 
failing to get it working at hostdepartment.com - bottom 
line, control panel at wh4l let's you do what you need to 
do to get Rainbow to work - or so it seems). 

Anyway, I finally got Rainbow installed and working - 
except that some of the images do not display! 

what I did to install was this: 
Had WH4L setup a temporary hostname for the site 
Uploaded the rc3 zip to the site and unzipped it 
to /Rainbow 
Added ASPNET user with full rights to the permissions 
on /Rainbow 
Created an IIS ASP application for /Rainbow 
Created an empty MSSQL database called Rainbow and 
SQL user for it 
Edited the web.config connection string 
Opened http://klscnet.mysite4now.com/Rainbow 
Ran the setup scripts from the web page and it 
completed successfully. 

But some of the images do not display, even though the 
URL is correct and the image files are there. 

http://klscnet.mysite4now.com/rainbow/Design/Themes/
MsDefault/edit.gif - this is okay. 

http://klscnet.mysite4now.com/rainbow/Design/Themes/
MsDefault/Properties.gif - does not display 

I suspect something to do with the filename case and/or 
Theme.XML as I notice that the filename for the 
Properties image is 'properties.gif' in the file system. 

...more info...

What's going on is that the setup process is creating 
content/links with the 'Rainbow' directory name in lower 
case instead of upper case. If I grab the source of a 
page, edit the image src tags to have '/Rainbow/....' 
instead of '/rainbow/...' in the href, all the images 
display. 
It is unclear to me what mechanism has squirreled away 
the name in lower case - this did not happen in my local 
install. 

I expanded all the files into a directory named 'Rainbow' 
I created the IIS ASP application and named it 'Rainbow' 
I opened the site url 
using 'http://klscnet.mysite4now.com/Rainbow' 

when the setup screen displays, the URL in the address 
bar now has 'rainbow' in lower case. 
I tried changing the URL to upper case and then running 
the setup process - but the problem remains. 

We need a repeatable, reliable process for getting this 
installed on a hosted environment! 



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