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#273 won't retain new etries

open
nobody
5
2012-10-04
2010-12-06
Marvin Sallen
No

Having just been able to access my Password Safe, I have encountered a new problem; After making a new entry I get a message "Unable to create immediate backup" and, in fact, the new entry is not retained. How do I fix this?

Discussion

  • DrK
    DrK
    2010-12-07

    Move the database (pwsafe.psafe3 - or whatever you have called it) into your "My Safes" directory in your documents directory. You probably do not have access to where it is at the moment without being Administrator.

    When restarting PasswordSafe use the button next to the database name in the initial startup dialog to navigate to where you have put it and then open it as normal.

    PS. You do not have to open another Support Request to give any feedback on whether it worked or not - just respond to this one!

     
  • Matt
    Matt
    2012-10-04

    This may be related to bug report #1063. I just reported it today (Oct/3/2012) so I know this is a response to a problem that was reported almost two years ago, but the error matches in the bug report.

    The report doesn't contain a fix, but it does contain a work around.