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#64 Confirm receipt/view of email

Suggestion
open
nobody
5
2004-06-12
2004-06-12
No

The single feature from the original commercial version of
MailManager that has not been implemented in the new open
source version is handling confirm receipt requests.

See RFC 2298 http://www.faqs.org/rfcs/rfc2298.html

Ideally, the ticket screen should have an addition along the lines of
"Read confirmation requested by sender: click here to send a
confirmation" if a read confirmation has been requested.

Possibly there should also be an option to request a receipt
confirmation when sending mail too.

Discussion


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