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#244 Problems with key file

KeePass_2.x
closed
nobody
None
5
2014-08-06
2014-07-08
Robin
No

Hi,

I use Keepass for some time now and I've created 2 files, both using the same keyfile in combination with a password. Now I have a problem with opening 1 of the 2 files. It says the keyfile is not good. While the other database can still be openend with this file.

What can I do to open my other database?

I hope you can help me out, thx.

Related

Support Requests (Archive): #244

Discussion

  • wellread1
    wellread1
    2014-07-08

    Please post the actual message text. Are you sure the message is not 'The composite key is invalid'? The composite key refers to the complete Master Key, so the message would mean you are entering the incorrect password and/or supplying the incorrect key file.

     
  • Paul
    Paul
    2014-07-09

    Has the file been modified on another machine?
    Can you restore a backup and test that?

    cheers, Paul

    p.s. Next time you need help post in Discussions > Help, it's easier for everyone to comment / reply.

     
    • Next time you need help post in Discussions > Help, it's easier for everyone to comment / reply.

      Stupid off-topic question: If that's true, then why does the "Tickets" section here have a "Support Requests" subsection in the first place?

       
      Last edit: T. Bug Reporter 2014-07-09
  • Paul
    Paul
    2014-07-09

    We have no control over what SourceForge provide, only advice on the most appropriate forums to use for help.

    cheers, Paul

     
    • Ah. Given that I have slightly more experience with Bugzilla, I thought the ticket categories were something that was configurable on a per-project basis. Now I'll leave you alone for a while and go annoy Chris Tsai some more instead to find out why that's so. :-)

       
  • Dominik Reichl
    Dominik Reichl
    2014-07-09

    I could delete the support requests tracker, but by this we'd lose more than 200 items (to which sometimes is linked to), thus I'm not planning to do this.

    Best regards,
    Dominik

     
  • Dominik Reichl
    Dominik Reichl
    2014-07-09

    I just had an idea: I could remove the 'Create' permission in the support requests tracker from everyone. However, after doing this, I still see a 'Create Ticket' button (might be due to me being a project admin)... How does it look to you?

    Best regards,
    Dominik

     
  • wellread1
    wellread1
    2014-07-09

    I no longer see a "+ Create Ticket" button.

     
  • Dominik, can't you move the existing tickets in the Support Requests tracker to a different tracker, and then close the Support Requests tracker completely? I worry that newbies might get frustrated seeing "Support Requests" in the submenu but not being able to figure out how to post there - or worse, they might post their support requests as replies to unrelated threads.

    Or, if moving all the tickets would be too much work, would it be possible to put a header of sorts on the ticket list page saying something like "this section is closed - please post here instead"?

     
  • Dominik Reichl
    Dominik Reichl
    2014-07-10

    Great, thanks for the testing and ideas.

    I've now renamed the tracker to 'Support Requests (Archive)' and added a header stating that the help forum should be used instead.

    Best regards,
    Dominik

     
  • Dominik Reichl
    Dominik Reichl
    2014-08-06

    If you're sure that the key file is correct, then some other part of your composite master key is wrong. If you're using a master password, make sure you're typing it correctly (especially check the Caps Lock state and the active keyboard layout). If you're using the Windows User Account, please read
    http://keepass.info/help/base/keys.html#winuser

    Best regards,
    Dominik