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Issue creating users

Installing and using iTop
John Brines
2014-12-19
2014-12-22

  • John Brines

    John Brines - 2014-12-19

    Hi Guys,

    When I try to create a new user and click on the profiles tab, the add it
    just sits there swirling away, it does the same thing when I try to search
    for an LDAP user.

    There is nothing in the log folder, not sure if logging is activated.

    Cheers

    John.

     

  • Denis

    Denis - 2014-12-19

    Hi John,

    This looks like a javascript error somewhere... could you try to open the console/developer tools in your browser (hit F12 on Chrome and IE) and try again.

    Also check that the configured value for "app_root_url" actually matches the URL you use for accessing iTop.

     

  • John Brines

    John Brines - 2014-12-19

    Hi Denis,

    When I run it again with F12 I get the following errors

    HTML1512: Unmatched end tag.
    UI.php, line 543 character 9239
    HTML1508: Unmatched end tag.
    UI.php, line 543 character 9442
    HTML1509: Unmatched end tag.
    UI.php, line 544 character 500
    HTML1508: Unmatched end tag.
    UI.php, line 544 character 506
    HTML1512: Unmatched end tag.
    UI.php, line 565 character 203

     

  • John Brines

    John Brines - 2014-12-22

    Hi Guys,

    Any ideas?

     

  • John Brines

    John Brines - 2014-12-22

    I have attached the error log file.

     
    Z:\error_log.txt

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