From: Dave T. <Da...@ce...> - 2003-07-29 21:18:12
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Hi Reed, Sorry about the delay in replying, my Hotmail account had happily filed away your email under my mailing list folder, and I've only just come across it. Assuming this time you haven't found another viable solution, I am / we are available for discussion. Your prospective setup sounds very similar to the original implementation of the helpdesk for the schools in Central Manchester in England. Sounds very interesting indeed. As for questions: fire away... :o) Dave P.S. For a wider range of responses, you might like to CC your reply to the discussion list: http://lists.sourceforge.net/lists/listinfo/helpmeict-discuss ----Original Email---- Hello, I am working for Newport News Public Schools in Newport News, Virginia, and am currently looking for a new helpdesk program. Saw this one and was interested in trying it on a test deployment. The school system has 30+ individual sites and about 3 tiers of support for 2000+ computers, both PC and mac. i would like to discuss particulars of the features and the program. Please email me at: ree...@nn... Thank you Reed Stoner |