Re: [Gramps-users] Some Gallery items show only a red 'X' instead of a preview

[doug <do...@o2...>]

On 27/01/13 11:56, doug wrote:
> On 27/01/13 10:56, RayArdia wrote:
>> Why do some Gallery items show only a red 'X' instead of a
>> preview? I have a
>> number of certificates and other records gleaned from
>> online sources which I
>> have saved on my HDD.
>> Having added them to Gallery, some show a small preview
>> picture when
>> accessed, others just a red 'X'. I have tried different
>> methods of saving
>> them to file, eg. saving direct from the web, printing
>> them, scanning and
>> saving and displaying in Document Viewer before saving but
>> am not having
>> much success.
>> When the Gallery items have an 'X' they are also either
>> very slow to display
>> or won't display at all - I find this very worrying in
>> case I later can't
>> access a document or record which has taken considerable
>> research (not to
>> mention search fees!) to find.
>> How can I sort this out please?
>> Ray
>>
>
> When this happens, it means Media can't find that particular
> image (it's not actually lost or anything disastrous).
>
> This could be for various reasons: it's in a different
> folder from most of your images; the path you used to import
> it is different from the others; it's been edited and you've
> changed its name or extension slightly, etc. etc.
>
> However there's a simple way to deal with the problem:
> delete the item and then add it back again.
>
> For example: go to your Gallery. Select the item with the
> red "X". Click on "x".
> Click on "+".
> The top line of "Select a media object"  will show where the
> Gallery is currently looking for the item. If that's the
> folder where your item has been put, scroll down the list
> till you find it. If it's somewhere else, you'll need to
> navigate in the path in the top line till you get the
> correct folder, then scroll down in *its* list to your item.
> Click "OK".
>
> HTH
>
>
> Doug
>
P.S. I should say that if you've found the item you should 
see the small preview picture at the side; if not, it will 
still show an "X".

If so, you might have had more than one copy of the item and 
have been pointing to the wrong one previously - scroll down 
a bit further.
Or, the viewer that gramps uses may not be able to display 
the image - images with the extensions .jpg or .png should 
be OK; with other extensions you're not certain. Note that 
Gramps may not be using Document Viewer.

Doug