Re: Proposal for issue tracking

[Julian S. <js...@al...>]

Hello,

just wanted to say that I only had good experiences so far with github, albeit with rather small codebases compared to Genode.  Are there any other popular medium to large projects using github?

Julian
(Sorry for top posting, posting from phone)

Christian Helmuth <chr...@ge...> schrieb:

>Hello everyone,
>
>we're now walking the open path. Therefore, I want to discuss my ideas
>about the future issue-tracking process of Genode here on the list.
>
>
>The challenge
>
>The current "process" of handling issues is rather pragmatic and
>little transparent for the community. Most issues are reported and
>discussed on this mailing list. Hence, reports are mostly unstructured
>and difficult to track. At Genode Labs, we maintain a private tracker
>for our projects partially of interest for the Genode community. So,
>the first step (as Norman already wrote) is to migrate these issues
>into a publicly accessible tracker.
>
>Furthermore, issues have some quirks to keep in mind when deciding
>upon on a tracking process. First, apparently resolved issues may rise
>from grave and it's precious to have their history at hand to fight
>them back. Also, the resolution of closed issues should be accessible
>in the code repository to know when and how it works. Sometimes it's
>also good to find out who fixed the issue and, thus, have a contact
>for further questions. Finally, a well maintained issue database
>reflects the current stage and activity of the project, assists
>contributors to get started, and reflects which missing features are
>already in the back of our minds.
>
>We decided to go for a public Git-based repository for Genode sources
>and, so, it is natural to go for an open collaboration model. Two
>widely used models are the "Fork + pull-request model" and patch-based
>integration. IMO both should be supported.
>
>In the following, I will now and then evaluate features available from
>GitHub to our requirements. We did not finally choose GitHub but I
>must admit I'm a strong proponent of this platform.
>
>
>Reporting an issue
>
>We definitely need a simple guide on "How to report an issue" to avoid
>the tedious question-and-answer game. My proposal is:
>
>1. Summarize important information of your issue in the _title_.
>2. Start the _body_ with steps to reproduce it. Name the affected
>   version/commit.
>3. Sketch the expected behaviour.
>4. Detail what happened instead.
>
>
>The life cycle of an issue
>
>After the issue was reported it will undergo a life cycle until it's
>eventually closed. Each life stage depends on the issue type and the
>steps taken to resolve it. The important issue types I identified are
>_bug_, _feature_, and _documentation_. The issue type should be marked
>in the tracker and may be used for filtering/sorting.
>
>If someone works on a reported issue, he may want to submit a fix as
>_patch_ or as _pull_ request. Pull request should come from a
>persistent topic branch in a fork of the main repository. So, the
>issue and its history can be tracked in the future. The fact of a
>submitted fix shall also be marked in the tracker. Moreover,
>discussions upon an issue should be attached to the issue in the
>tracker.
>
>Eventually, a decision on the issue will be reached, which can be that
>a _fix_ was accepted or incorporated, the issue was identified as a
>_duplicate_ of an older issue filed, or the issue was _rejected_ by
>some cause. If the issue revives it may be reopened and the cycle
>starts over.
>
>Some optional features I did not investigate further, but that may
>become useful are: assignment to team members, tagging an affected
>release version, and an urgency marker.
>
>
>Does it work every day with GitHub?
>
>To get hands-on with the issue tracking I added a playground
>repository to my GitHub account. The associated issue tracker can be
>found under
>
>  https://github.com/chelmuth/playground/issues
>
>I added _tags_ to mark all the information mentioned before.
>
>The integration of Git and the GitHub platform is quite good. Issues
>can be referenced in discussion threads of other issues as well as in
>commit messages via '#<issue number>', e.g., #1. Issues also have
>their own URL, e.g.,
>
>  https://github.com/chelmuth/playground/issues/4
>
>Issues even can be closed from commit messages. The committer just
>adds a recognizable text, e.g., 'Fixes #3'. For more information have
>a look at
>
>  https://github.com/blog/831-issues-2-0-the-next-generation
>
>Another interesting feature is the reference of other developers on
>GitHub via '@<username>', e.g. @chelmuth. Hence, the involvement of
>potential contributors into the discussion is straightforward.
>
>Finally, GitHub provides (on the web and via the 'hub' tool [1])
>excellent integration of the fork+pull collaboration model. This
>feature is described in detail at
>
>  http://help.github.com/send-pull-requests/
>
>The idea of handling pull requests like issues including a discussion
>thread is great.
>
>
>I'm looking forward to your feedback.
>
>[1] http://defunkt.io/hub/
>
>Kind regards
>-- 
>Christian Helmuth
>Genode Labs
>
>http://www.genode-labs.com/ · http://genode.org/ · /ˈdʒiː.nəʊd/
>
>Genode Labs GmbH · Amtsgericht Dresden · HRB 28424 · Sitz Dresden
>Geschäftsführer: Dr.-Ing. Norman Feske, Christian Helmuth
>
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