Re: [eGroupWare-users] Failed Upgrade - Missing Data on the way back

[Ralf B. <rb...@st...>]

http://www.egroupware.org/wikireleasenotes1.6 states clearly:

Make backups of your Database _AND_ the filesystem(!), before attempting
the update!

Most of the time not being able to log into an updated EGroupware has to
do with a cookie referencing to an old session from the previous
version. So deleting EGroupware's sessionid cookie helps.

Anyway if you can not get it working, there's always our professional
support: www.stylite.de

Ralf

Joseph Hume schrieb:
> Hi
> 
> I have an installation of eGroupware 1.4.004 running on a Debian Etch /
> LAMPP v1.63 server.  I know, it's old, but it works awesome.  This
> morning, following the instructions here
> <http://www.egroupware.org/index.php?page_name=wiki&lang=&wikipage=ManualSetupUpdate>
> I logged into my eGroupware server and
> 
>     * backed up my data
>     * stopped the lampp server
>     * moved my existing htdocs/egroupware folder to egroupware14004
>     * extracted the 1.6.001 eGroupware and eGroupware-PEAR tarballs to
>       htdocs/egroupware
>     * Copied the header.inc.php from egroupware14004 to egroupware
>     * restarted the lampp server
>     * Went to setup and followed the prompts, I thought successfully. 
>       There where no error messages up on the screen.
> 
> Unfortunately when all was said and done, I was unable to log into my
> upgraded eGroupware.  You can imagine my panic as I have just over two
> years of data entered. So, I moved the new egroupware to
> egroupware16001, and moved the egroupware14004 back to egroupware. 
> Logging back into setup I had to restore the databases because I was
> already upgraded to 1.6.001.  I did not try to see if the updated
> databases would work with the older eGroupware files.
> 
> While I was verifying that eGroupware had been rolled back successfully
> I discovered that none of the file attachments would open.  Somehow in
> the process of rolling back, the file attachment storage area at
> /var/lib/egroupware/default/files/ had been removed or deleted. 
> Fortunately, we have only recently started taking advantage of this
> feature so recreating the folder structure and replacing the missing
> files was relatively easy.
> 
> While I don't know if it can be determined why this happened, I would
> suggest that on the installation page step #2 also to include, log into
> your server and backup your document storage folder.
> 
> Joseph Hume
> F1 for HELP
> 
> Update Instructions
> http://www.egroupware.org/index.php?page_name=wiki&lang=&wikipage=ManualSetupUpdate
> 
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-- 
Ralf Becker
Director Software Development

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