[eGroupWare-users] Problem with selecting group & user

[JJSH <uns...@jj...>]

I have just set up Groupware RC8 for the first time. All looks to be work=
ing
OK, but I am having the following problem in the TTS;

1) I have set up some groups in Egroupware admin, e.g. 'Support' and
'Projects'. I have put the relavent users in those groups.

2) I have set up some global categories in TTS


When I come to log a ticket, the global categories I have set up all appe=
ar
and can be selected. However, the Groups don't, and the 'Assign to' box c=
an
only be set to 'none'.


Also, if I log a call as UserA, then log in as UserB, I cannot see the ca=
ll,
even if I select the 'view all tickets' option.

Can anyone suggest where I may be going wrong? When I select the manual /
help option, I get 'Page(s) ManualTtsViewticket_details, ManualTts not fo=
und
!!!'

Many thanks