From: Bruce S. <bw...@re...> - 2009-11-05 22:15:38
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>> After fixing a problem, what is the correct way to update Mantis? >> >> I see two possible options. Change it to "closed" or "resolved"? >> I'm not sure I understand the difference (and have been using closed). >> >> >From the stats, there are a number of both "closed" & "resolved" >> issues, so I may not be the only one who's not sure. > > Not sure if I remember right, but I think this is what Serge suggested (and > I agreed): > Set issue to 'resolved" once you think it's fixed, then 'close' it once the > user confirms that it's fixed. > > Now that I think of it, this really depends on the user getting back to > us.... > We could just 'close' them, it is pretty simple in Mantis to reopen the > issue. This would keep things quite a bit cleaner. > > Thoughts? I'm fine with just closing them. I guess we could use "resolved" if there is some doubt about the fix and user confirmation is wanted. - BS |