Re: [BackupPC-users] Large files / slow antivirus causes timeouts via SMB

[Craig B. <cba...@us...>]

Paul writes:

> I repeatedly get messages like
> 
>     Backup failed Call timed out: server did not respond after 20000 milliseconds opening remote file
> 
> when backing up relatively large files (photos, videos, generally
> bigger than several mb) off a laptop via smb.
>
> Unfortunately there's a virus scan software on there that I
> can't disable (corporate policy / lockdown) - it's a pig that
> slows file access to a crawl. It also includes a firewall that
> won't let me connect via rsyncd (but it allows wide-open access
> to smb c$ share - LOL).
>
> I did some Googling, and didn't come up with any solutions.
> $Conf{ClientTimeout} is set to the default 72000, so it's
> either unrelated or not respecting that.

The virus scan software is causing the 20 second timeout.

One workaround is to recompile smbclient (part of the samba package)
with a bigger timeout.

Craig