[AMaViS-user] Amavis-new + bitdefender issue

[Binz, R. (HQP) <Rob...@rh...>]

Hello All,

I am in need of some help on understanding why bitdefender and amavis do not
get along.

I currently have amavisd-new 20030616-p6 and bitdefender 7.0.1 (RPM format)
installed on my system.  When I start amavisd it reports it found
bitdefender. But when mail comes in I get the following errors and mail
queues up.

Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) do_ascii: Decoding part
part-00001 (0 items)
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) decompose_part:
part-00001 - atomic
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) prolong_timer after
decoding: remaining time = 300 s
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) Using BitDefender:
/usr/bin/bdc --all --arc /var/amavis/tmp/amavis-20031231T121105-24195/parts
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) run_command: [24420]
/usr/bin/bdc --all --arc /var/amavis/tmp/amavis-20031231T121105-24195/parts
</dev/null 2>&1
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) run_av: /usr/bin/bdc
status=0 (0 ),
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) Virus scanner failure:
/usr/bin/bdc (exit status: 0)
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) WARN: all primary virus
scanners failed, considering backups
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) prolong_timer after
virus_scan: remaining time = 300 s
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) TROUBLE in check_mail:
virus_scan FAILED: ALL VIRUS SCANNERS FAILED: 
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) sending LMTP response for
<ro...@sw...>: "451 4.5.0 Error in processing, id=24195-01,
virus_scan FAILED: ALL VIRUS SCANNERS FAILED: "
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) timer stopped after DATA
end
Dec 31 12:11:05 flatrock amavis[24195]: (24195-01) PRESERVING EVIDENCE in
/var/amavis/tmp/amavis-20031231T121105-24195

So I run the above command as the user amavis on the system and it runs:

-bash-2.05b$ bdc --all --arc amavis-20031231T121105-24195/ </dev/null 2>&1
BDC/Linux-Console v7.0 (build 2490) (i386) (Dec 10 2003 16:11:35)
Copyright (C) 1996-2003 SOFTWIN SRL. All rights reserved.

Results:
Folders           :2
Files             :2
Packed            :0
Archives          :0
Infected files    :0
Suspect files     :0
Warnings          :0
I/O errors        :0


Anyone have any ideas?

TIA
Robert Binz